Booked through Expedia and paid in full online for 10 people . Upon arrival, we were unexpectedly charged almost $300 extra.
We had booked a standard dorm that sleeps 10 and were told that if we didn’t pay the additional amount, other people would be placed in the room as well. Very confusing and unprofessional, and it was unclear who was actually at fault.
We were also wrongly accused of smoking marijuana when I was vaping outside anyone with basic knowledge can tell the difference.
Reception staff stood in the doorway trying to find “evidence,” but couldn’t find anything.
To make matters worse, a young boy kept coming into the room and taking photos of our belongings and the room, which felt invasive and completely inappropriate.
Overall, the experience was uncomfortable and poorly handled. Would not recommend staying here.