Maya Tulum by G Hotels

3.5 star property
Beachfront hotel with spa, near Tulum Beach

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Photo gallery for Maya Tulum by G Hotels

Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Oceanfront King Bed Minipool | Bathroom | Shower, rainfall showerhead, free toiletries, hair dryer
Outdoor pool, open 8:00 AM to 7:00 PM, pool umbrellas, sun loungers
Oceanfront Two Double Beds Minipool | View from room
Restaurant
Near Tulum Beach, Maya Tulum by G Hotels offers an oasis of relaxation with a rejuvenating spa, garden views from the terrace, and shopping at designer stores on site. With an outdoor pool surrounded by sun loungers and multilingual staff to help you unwind, previous guests have praised the helpful team.
VIP Access

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • 24/7 front desk
  • Pet friendly
  • Laundry facilities

Main amenities (12)

  • Daily housekeeping
  • On the beach
  • Restaurant and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Air conditioning
  • Garden

Feel at home (6)

  • Children stay free
  • Garden
  • Terrace
  • Daily housekeeping
  • Espresso maker
  • Blackout drapes/curtains

Room options

Available filters for rooms
Showing 12 of 12 rooms

Ocean View King

Highlights

Air conditioning
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Suite Oceanfront Two Double Beds

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • 25 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Oceanfront King Bed Minipool

7.6 out of 10
Good
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Jungle View Two Double Beds

7.0 out of 10
Good
(2 reviews)

Highlights

Air conditioning
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

Ocean View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Suite King Oceanfront Minipool Jacuzzi

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Dining table
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
  • 40 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Oceanfront Two Double Beds Minipool

8.0 out of 10
Very good
(5 reviews)

Highlights

Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
  • 16 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Jungle View King Bed Minipool

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Private plunge pool
Air conditioning
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Mayan Villa House

Highlights

Patio
Separate dining area
Private plunge pool
Air conditioning
Kitchenette
Dining table
Renovated in 2022
Blackout drapes/curtains
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Suite Jungle View Two Double Beds

8.0 out of 10
Very good
(1 review)

Highlights

Patio
Private plunge pool
Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

Oceanfront King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
  • 16 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Jungle View King

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Renovated in 2022
Blackout drapes/curtains
Ceiling fan
Separate bedroom
Premium bedding
Hair dryer
Rainfall showerhead
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
Carr. Tulum-Boca Paila Km 7 Lote 10, Tulum, QROO, 77780

What's nearby

  • Tulum Beach - 1 min walk - 0.0 km
  • Tulum National Park - 3 min drive - 2.9 km
  • Playa Paraiso - 7 min drive - 5.0 km
  • Tulum Mayan Ruins - 12 min drive - 9.5 km
  • Playa Ruinas - 13 min drive - 6.4 km

Getting around

  • Tulum Intl. Airport (TQO) - 54 min drive

Restaurants

  • ‪Kin Toh - ‬15 min walk
  • ‪Chambao - ‬16 min walk
  • ‪Mateos - ‬11 min walk
  • ‪Taboo Beach Club - ‬17 min walk
  • ‪Mina - ‬12 min walk

About this property

Maya Tulum by G Hotels

Maya Tulum by G Hotels is a great choice for your beach stay in Tulum. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. The restaurant is a great spot for a bite to eat and cold drinks are served at the bar/lounge. Other features include a terrace and a garden. Fellow travelers love the helpful staff.

Languages

English, Spanish

More about this property

VISIBILITY

At a glance

Hotel size

    • 51 rooms
    • Arranged over 1 level

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
    • Contactless check-in available
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18

Children

    • Up to 2 children (4 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)

Pets

    • Pets allowed (dogs only, 1 total, up to 22 lbs per pet)*
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available

Parking

    • Free secured, uncovered onsite self parking
    • Onsite parking limited

Other information

    • Designated smoking areas (fines apply)
LOB_HOTELS

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–10:30 AM
  • Restaurant
  • Bar/lounge
  • Coffee/tea in a common area

Traveling with children

  • Children stay free (see details)

What to do

  • On the beach
  • Yoga classes

Working away

  • Meeting room
  • Computer station
  • Coworking spaces

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas
  • Romance packages

Facilities

  • 51 buildings/towers
  • Built in 1986
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • An outdoor pool
  • Designer stores on site
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Outdoor furniture
  • Traditional architecture

Accessibility

  • Smooth flooring in room

ROOM

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Espresso maker
  • Iron/ironing board (on request)

Sleep well

  • Blackout drapes/curtains
  • Premium bedding

Freshen up

  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • WiFi

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

STAR_OUTLINE

Special features

Spa

Maya Tulum Spa has 4 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.


MONETIZATION_ON

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of approximately USD 20 to 40 for adults, and USD 20 to 40 for children

Pets

  • Pet deposit: USD 500 per stay
  • Pets are allowed for an extra charge of USD 50 per pet, per night

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 7:00 PM
  • Guests under 14 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Noise-free guestrooms cannot be guaranteed.
Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a fire extinguisher and a first aid kit on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Maya Tulum
Maya Tulum Retreat And Resort
Maya Tulum Retreat Resort
Maya Tulum Retreat Hotel
Maya Tulum Resort Wellness Retreat
Maya Resort Wellness Retreat
Maya Tulum Wellness Retreat
Maya Wellness Retreat
Maya Tulum by G Hotels Hotel
Maya Tulum by G Hotels Tulum
Maya Tulum by G Hotels Hotel Tulum
Maya Tulum Resort Wellness Retreat

HELP_OUTLINE

Frequently asked questions

Is there a pool at Maya Tulum by G Hotels?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 7:00 PM.

Are pets allowed at Maya Tulum by G Hotels?

Yes, dogs are welcome, with a limit of 1 total and maximum weight of 22 lbs per pet. There's a charge of USD 50 per pet, per night, and there's also a deposit of USD 500 per stay. Food and water bowls are available.

Is parking offered on site at Maya Tulum by G Hotels?

Yes, there's free self parking. Parking spots may be limited.

What are the check-in and check-out times at Maya Tulum by G Hotels?

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM. Check-out time is noon. Contactless check-in and check-out are available.

What is there to do at Maya Tulum by G Hotels and nearby?

Onsite recreation at Maya Tulum by G Hotels includes yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Maya Tulum by G Hotels also has spa services and a garden.

Are there restaurants at or near Maya Tulum by G Hotels?

Yes, there's an onsite restaurant.

What's the area around Maya Tulum by G Hotels like?

Maya Tulum by G Hotels is a short 2-minute walk from Tulum Beach and 15 minutes' walk from SFER IK.

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Maya Tulum by G Hotels Reviews

Reviews

7.8

Good

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Popular mentions

Room
Service staff
Beach
Location
Restaurant
Bed
Breakfast
Water
Drinks
Ocean

Reviews

10/10 Excellent

I will definitely stay here again! Beautiful rooms & great location
Ava, 1-night trip

10/10 Excellent

Was so in love with this resort! Had an absolute blast can’t wait to come back again
Brenda, 3-night trip

4/10 Poor

Hotel services & staff were good. Beach seaweed was horrible. No one was happy all allowed
Dan Phillips, 5-night trip

8/10 Good

The two-room with plunge pool was great and spacious. The hotel is very organic and unique. My only complaint was the AC, it was difficult to get the mini split to get to a comfortable temperature. Beds were comfortable. Dining options are a little far. Transportation is expensive. Onsite restaurant is quite good and the staff are very friendly and knowledgeable.
Carlos G, 2-night trip

6/10 Okay

Insects scorpion in side room Lizard in side room Crab inside room
marco a, 4-night trip

10/10 Excellent

Amazing.. in love .. would definitely stay here again..
Flora, 4-night trip

10/10 Excellent

Great ocean views
Katrina, 2-night trip

10/10 Excellent

Excelente hotel
Jean, 4-night trip

2/10 Terrible

They did not disclose that an environmental fee or a security deposit would be taken at point of arrival. They also stole my neck fan- and proceeded to lie to us about the beach being closed. How can you advertise a beach experience when there is no beach??
Emily, 6-night trip

8/10 Good

The property was very nice overall. But the best part was the staff, very kind, responsive, and accommodating. Roberto in the restaurant was absolutely awesome. He was welcoming and attentive and even brought the kids a basket of donuts for national donut day. Worth coming back just for staff interactions. The front desk was always helpful and helped us to book transportation, car rental, excursions, seamlessly.
Peter, 3-night trip

10/10 Excellent

Excelente
NICOLAS, 2-night trip

10/10 Excellent

Gran hotel

Excelente todo
Raúl, 1-night trip

8/10 Good

Being right beside the ocean, hearing the waves at night, was calming and lovely. And the pool on the beach is perfection.
Josephine, 1-night trip

10/10 Excellent

Beach was beautiful! Rooms were clean, staff was friendly and helpful
Sharon, 2-night trip

8/10 Good

A nice stay

A nice beachside resort. units included outdoor space and a hammock. No efforts were taken to clear the huge volume of sargassum which detracted from the beach. Taco restaurant was good. Included breakfast was minimalist, but menu items were generous and well made. Front desk staff was helpful. The crowd was generally younger (20-30s) with a few families. A pleasant getaway!
David, 4-night trip

10/10 Excellent

We booked a room with the jungle view and a private pool and upon checking in we were immediately upgraded to an ocean front room, private swimming pool right outside our front door with lounge chairs and the beach was literally 10 feet away from the fence on the front of our own private yard. It was an amazing experience, the hotel was fantastic, I don’t have one negative thing to say about the entire stay, the staff and everything were amazing. 5 out of 5 stars
Andrew, 8-night trip

2/10 Terrible

Salty water, rude staff, room not as advertised.
Eric, 5-night trip

2/10 Terrible

DO NOT go here!!! Toilets broken, Air condition did not work! Sink did not drain! No hot water! Nobody came to address the problem...we just kept on hearing that somebody will be there in 5 minutes, but no one came. No manager on site to take care of our problems. He just ghosted us!
Renu, 3-night trip

4/10 Poor

The beach is beautiful!!!!
Tabatha, 4-night trip

6/10 Okay

The service is very poor,not amability at all from the staff,same at the restaurant except the waitress he was very nice,the hotel is very nice but the experience was terrible at first
martha, 1-night trip

10/10 Excellent

Paradise

I love it here. My first visit was in 1995 and I continue to love it. It’s so well located and feels wonderful
jesse, 3-night trip

10/10 Excellent

Great staff and property
Alejandro, 1-night trip

10/10 Excellent

A/c would not cool down. Alot of algae can't swim in beach. The owner needs to pay more attention to how much algae is accumulated. We had to go elsewhere to enjoy the beach and spend more money out of pocket.
Juan Carlos, 4-night trip

10/10 Excellent

Rooms were clean and they gave me an ocean view so it was very beautiful!
Jane, 1-night trip

10/10 Excellent

Beautiful property!!
Suryk, 1-night trip