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Serviced Apartments Melbourne - Empire

4.0 star property
Apartment with indoor pool, near Melbourne Central

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Interior
Deluxe 2 Bedroom 1 Bathroom Apartment | Private kitchenette | Fridge, microwave, oven, stovetop
Deluxe 2 Bedroom 1 Bathroom Apartment | View from room
Indoor pool
Executive Apartment, 1 Bedroom | Living room | Flat-screen TV

Reviews

6.6 out of 10
Good
When you stay at Serviced Apartments Melbourne - Empire, you'll be in a fantastic location, just a 5-minute walk from Melbourne Central and Queen Victoria Market. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Apartments feature kitchenettes and flat-screen TVs. The property is just a short walk to public transportation: Melbourne Central Station is 4 minutes and Flagstaff Station is 7 minutes.

Popular amenities

  • Kitchenette
  • Pool
  • Lounge area
  • Gym
  • Non-smoking
  • Refrigerator

Main amenities (4)

  • 12 smoke-free apartments
  • Indoor pool
  • Fitness center
  • Air conditioning

Feel at home (6)

  • Children stay free
  • Rollaway/extra beds
  • Kitchenette
  • Private bathroom
  • Separate sitting area
  • Television

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe 2 Bedroom 1 Bathroom Apartment

Deluxe 2 Bedroom 1 Bathroom Apartment | In-room dining

Deluxe 2 Bedroom 1 Bathroom Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
  • 85 sq m
  • 2 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive 2 bed 2 Bathroom Apartment

Executive 2 bed 2 Bathroom Apartment | Soundproofing, iron/ironing board, rollaway beds, bed sheets

Executive 2 bed 2 Bathroom Apartment

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
2 bedrooms
Private bathroom
  • 75 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Apartment, 1 Bedroom

Executive Apartment, 1 Bedroom | Living area | Flat-screen TV

Executive Apartment, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
  • 0.1 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Exterior

Brady Apartment Hotel Flinders Street

  • Pool
  • Laundry facilities
  • Parking available
  • Free WiFi
9.0 out of 10, Wonderful, 519 reviews
The price is CNY623
CNY685 total
includes taxes & fees
May 28 - May 29
Brady Apartment Hotel Flinders Street
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About the neighborhood

Map
81-85 A'Beckett Street, Melbourne, VIC, 3000

What's nearby

  • Melbourne Central - 2 min walk - 0.3 km
  • Queen Victoria Market - 5 min walk - 0.5 km
  • Bourke Street Mall - 9 min walk - 0.8 km
  • Collins Street - 12 min walk - 1.0 km
  • Crown Casino - 4 min drive - 2.4 km

Getting around

  • Melbourne, VIC (MEB-Essendon) - 19 min drive
  • Melbourne Airport (MEL) - 23 min drive
  • Avalon Airport (AVV) - 41 min drive
  • Showgrounds Station - 6 min drive
  • Flinders Street Station - 16 min walk
  • Southern Cross Station - 18 min walk
  • Melbourne Central Station - 4 min walk
  • Flagstaff Station - 7 min walk
  • Parliament Station - 19 min walk

Restaurants

  • ‪Hungry Jack's - ‬2 min walk
  • ‪Homm Dessert - ‬1 min walk
  • ‪Rose Garden - ‬1 min walk
  • ‪OKO Cafe - ‬1 min walk
  • ‪David's Hotpot - ‬3 min walk

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Serviced Apartments Melbourne - Empire

When you stay at Serviced Apartments Melbourne - Empire, you'll be in a fantastic location, just a 5-minute walk from Melbourne Central and Queen Victoria Market. For a bit of exercise, you can visit the fitness center or go for a swim in the indoor pool. Apartments feature kitchenettes and flat-screen TVs. The property is just a short walk to public transportation: Melbourne Central Station is 4 minutes and Flagstaff Station is 7 minutes.

Languages

English

At a glance

DONE

Property size

    • 12 apartments
DONE

Arriving/Leaving

    • Check-in start time: 2 PM; Check-in end time: 11 PM
    • Minimum check-in age: 18
    • Check-out time is 10 AM
DONE

Special check-in instructions

    • There is no front desk at this property
    • Guests will receive an email 24 hours before arrival with check-in instructions and key retrieval information; access will be through a private entrance
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Up to 2 children (3 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
PETS

Pets

    • Pets not allowed
    • Service animals welcome
WIFI

Internet

    • Free WiFi in public areas
LOCAL_PARKING

Parking

    • Wheelchair-accessible parking on site
    • Onsite garage
VPN_KEY

Other information

    • Smoke-free property

Property amenities

Pool/Spa

  • Indoor pool

Internet

  • Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Family friendly

  • Children stay free (see details)

Kitchenette

  • Stovetop
  • Oven
  • Refrigerator (on request)
  • Microwave (on request)
  • Coffee/tea maker
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 50.0 per day

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided

Living spaces

  • Sitting area

Entertainment

  • Flat-screen TV

Laundry

  • Laundry detergent

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Soundproofing
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Smoke-free property

Services and conveniences

  • Limited housekeeping
  • Iron/ironing board (on request)

Location highlights

  • In the business district

Things to do

  • Fitness center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated there is a smoke detector on the property)

General

  • 12 rooms

Fees & policies

Refundable deposits

  • Deposit: AUD 300.0 per stay

Children & extra beds

  • Cribs/infant beds are available for AUD 25.00 per stay
  • Rollaway beds are available for AUD 50.0 per day

Policies

Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip.
Host has indicated there is a smoke detector on the property.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
This property is professionally cleaned.

Also known as

Serviced apartments Melbourne Empire Apartment
Serviced apartments Empire Apartment
Serviced apartments Melbourne Empire
Serviced apartments Empire
Serviced apartments Melbourne Empire
Serviced Apartments Melbourne - Empire Apartment
Serviced Apartments Melbourne - Empire Melbourne
Serviced Apartments Melbourne - Empire Apartment Melbourne

Frequently asked questions

Does Serviced Apartments Melbourne - Empire offer free cancellation for a full refund?

Yes, Serviced Apartments Melbourne - Empire does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Serviced Apartments Melbourne - Empire?

Yes, there's an indoor pool.

Are pets allowed at Serviced Apartments Melbourne - Empire?

Sorry, pets aren't allowed, but service animals are welcome.

Is parking offered on site at Serviced Apartments Melbourne - Empire?

Yes. Onsite parking options include a garage.

What are the check-in and check-out times at Serviced Apartments Melbourne - Empire?

Check-in start time: 2 PM; Check-in end time: 11 PM. Check-out time is 10 AM.

What is there to do at Serviced Apartments Melbourne - Empire and nearby?

Serviced Apartments Melbourne - Empire has an indoor pool and a fitness center.

Does Serviced Apartments Melbourne - Empire have a kitchen or kitchenette?

Yes, there is a kitchenette which also includes a stovetop, an oven, and cookware.

What's the area around Serviced Apartments Melbourne - Empire like?

Serviced Apartments Melbourne - Empire is a short 4-minute walk from Melbourne Central Station and 2 minutes' walk from Melbourne Central.

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Serviced Apartments Melbourne - Empire Reviews

Reviews

6.6

Good

7.4/10

Cleanliness

6.0/10

Staff & service

6.4/10

Amenities

7.4/10

Property conditions & facilities

Popular mentions

Room
Apartment
Wifi
Internet

Reviews

2/10 Poor

I followed all the protocols to get the keys and got no response from Empire Apartments. After multiple attempts to contact them I ended up having to seek alternate accommodation. I spoke with lastminute.com who were very helpful and got they me a full refund.
Paul, 16-night trip

2/10 Poor

Host took my security deposit and did not respond, I had to book another property. Do not ever pay any security deposit via bank transfer.
Adrian, 7-night trip

2/10 Poor

Unprofessional and unethical
13-night trip

2/10 Poor

They request a deposit but they do not refund it. Also they advertised the property with wifi but there was no wifi. I think it is bad for Wotif's reputation to have dodgy operators like this on their listings. I left the property on 29/06/21, emailed them on 2/07/21 requesting the refund and got no reply, called on 15/07/21 and spoke to Rae who took my bank details and said that I would be paid within 24 to 48 hours, I then called again today and spoke to Janty. I am not sure if that was his name because when I asked him to spell it he said he couldn't spell it and when I asked to speak to a manager he said there were none. He also said he couldn't do anything to assist with my refund today because the system was down.
5-night trip

4/10 Fair

Broken dishwasher and microwave. 1 pot with no handles for cooking. Furniture grubby. Apartment stayed in wasn’t the one advertised
4-night trip

2/10 Poor

There was nothing to like as we got given the wrong key and my family slept in the foyer for the first night. Then were forced to pay $310 for a locksmith to get in the room but couldn't leave as we couldnt lock it. Still waiting on our bond and locksmith refund and i have since discovered this is a scam thats been going for sometime now and Wotif will not help resolve this for me or try to prevent it happening to anyone else
10-night trip

6/10 Good

Great location, close to city sites and lots of eateries. The apartment building had a lovely pool that the kids loved using.
1-night trip

2/10 Poor

WORST APARTMENT I HAVE EVER STAYED AT!!! Customer service is non existing. From the broken oven, mattress on the floor for a bed, to a broken bathroom tap and electrical cord running across the kitchen sink to operate the fridge, just to mention a few. This apartment should not be available to hire and I will be putting in a formal complaint and asking for a full refund. This apartment is dangerous and needs some maintenance done ASAP before being available to hire. If they allow these noticeable things not to be kept maintained, what else do they let slide? WILL NEVER STAY AGAIN!!!
2-night trip

10/10 Exceptional

Beau, 2-night trip

2/10 Poor

Mouldy kitcken utensils, fire/smoke detector covered in plastic bag. Pubic hairs in the shower. Filthy floors, unit not clean, it looks like it hasn't for a long time. Chipped crokery with limited cutlery for 2 people. Dishwasher full of stinky stagnant water. Not working. Fridge leaks and washing machine floods. No in house service. In the 15 days of stay no return email and calls. Building is good but this owner of this apartment couldn't care as long as you have paid the money then you get the key to unit not fit for humans to stay in. I just wish I could display the photos I took of this unit. It would make you sick in the stomach.
15-night trip

2/10 Poor

Apartment was filthy and completely unacceptable. We arrived late in the evening and had no choice but to stay the night. We called the next morning and after complaining they moved us to another apartment at Eporo which was great. No wifi in either apartments however which was frustrating. Would recommend Eporo. Empire apartment had no working fridge, stank of cigarette smoke, gaps in windows made the room freezing, broken bed frame in one room so the mattress was on the floor. There were burn marks on the comforter and sheets and the dining table and they reeked of cigarette smoke. I could go on, but that was the main bit. They stated they fired the cleaner after being notified by us of how bad it was, but how any other guest stayed there without complaining is a mystery. Overall the customer service representative was helpful, and the rest of the stay at Eporo was good.
6-night trip

2/10 Poor

3-night trip

2/10 Poor

The condition of the property was terrible... there was a fridge in the hallway on a trolley ready to be moved out, a broken television screen on the floor, the bedding was dirty, kitchen tap did not work, the dishwasher was making a beeping sound all night, heavily damaged walls, disgusting shower, old printers and rubbish on the balcony... the list goes on. It was late by the time I checked in so there was no option but to stay here, however it was most definitely the worst hotel/apartment that I have ever stayed in & the pictures online were not even remotely close to what I encountered. Would never recommend.
1-night trip

2/10 Poor

Condition of apartment was appalling. Walls had patch marks, couch had huge water stain marks, table was wobbly. Furniture looked like it came out of hard rubbish. Comforter layer was too small for bed. No antenna cable or internet on tv making it useless. Stained sheets were the last straw, we left without staying the night.
2-night trip

2/10 Poor

S B, 6-night trip

4/10 Fair

The apartment was close to shopping and public transport .Right in the centre of the CBD. There was plenty of room for our family of 4. Didn't like: the dishwasher was broken and was full of stagnant water and dirty dishes, the bedding 1 double bed only had a single quilt there we're no covers on the quilts and they were paper thin, A cutting board had been left in the cupboard with mould all over it, and for a family of 4 there was only 2 forks in the cutlery draw. Communication was all but non-existing emails went un-answered and phone calls constantly went to message bank. The Wi-Fi didn't work and the washing machine leaked all over the bathroom floor. Finally there was a plastic bag covering the smoke detector in the living room.
5-night trip

2/10 Poor

A nightmare to deal with & NOT clean

At the very last minute Empire changed my booking to another 1 of their properties at 108 Australia. The operator on the phone was most rude while swearing at me. They were difficult to deal with, the accommodation they sent us to was filthy dirty with hairs in the bed, no cord to the wifi modem and NO pots to cook with.
Deanne, 5-night trip

6/10 Good

Unhygienic Apartment

There was no communication at all. Bed linen was really dirty and stained (refer to pic attached) There were lights bulbs missing (refer attached). No internet provided.
Bed linen has a damp patch in the middle
Dirty linen
Avinash, 7-night trip

2/10 Poor

Not very clean “serviced” apartment

Although the name mentions that it’s a service apartment, there is no service whatsoever. I booked for 7 days but the description tells us that the service would only be provided when booked for more than 7 days. There were not enough toiletries proved for even 2 days. Since there was no communication from the reception, we had to get our own. Also there was no internet provided. The room was not in a very clean condition- there were crumps still in the floor. Please save your money and book elsewhere!!
S B, 7-night trip

6/10 Good

The property was ok but clearly not loved. The walls had been touched with an in matching paint so it looked scruffy. The furniture was cheap and scruffy. We had no wifi which meant we couldn’t use the tv at all (not even free to air) despite numerous emails, which were never answered and phone calls where they said they would send someone and never did. They changed my hotel on me which I only found out about after receiving an email thanking me for my stay days before we were due to check in. We couldn’t use the amenities because of covid. Car parking cost me a fortune because all my answers I received were very vague. There was only 1 fork and no bowls in the room. Luckily I didn’t pay much otherwise I would have been furious
5-night trip

6/10 Good

I found this experience very difficult in regards to communicating when I needed directions. There is no assistance at all when you call the number provided unless you are interested in leaving a message if you want to purchase an apartment I will not be using Wotif again.
1-night trip

2/10 Poor

DO NOT BOOK THIS APARTMENT. We thought we had booked it for the Easter long weekend but were told on arrival that the apartment had been vandalised by the previous guest and that we would be moved to a alternative apartment with similar specifications. Upon arriving at the alternative apartment, the Eporo, we found the place to be FILTHY with disgarded tissues and band-aid wrappers in drawers, and dark brown and red stains on the carpets in several rooms. When we contacted the apartment owner we found ourselves connected to a booking agent based in South Africa who could not organise cleaning or for any alternative apartment. We have raised this issue with Expedia and are waiting on our refund. DO NOT BOOK HERE. They are using 'bait and switch' tactics to leave you stranded upon arrival.
5-night trip

6/10 Good

Not Clean and unsafe

Extremely run down. I think the cleaner is only making the beds. When was the last time the owner saw their property? The walls were a complete mess, pet hair all over the furniture, all surfaces were grimy, and no working smoke alarm with exposed light fittings.. It doesn't even make safety standards. Never again. The only positive was the location, but next time I'll find it elsewhere.
Jeff, 4-night trip

2/10 Poor

You cancelled my booking at the last minute - not impressed
5-night trip

8/10 Very good

3-night trip