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Biwa Tulum

4.0 star property
Hotel with outdoor pool, near Temple of Doom

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Photo gallery for Biwa Tulum

Outdoor pool, open 7:00 AM to 10:00 PM, sun loungers
Dining
Junior Suite, 2 Bedrooms, City View | Private kitchen | Microwave, coffee/tea maker
View from room
Junior Suite, 2 Bedrooms, City View | Private kitchen | Microwave, coffee/tea maker
Unwind in Tulum's laid-back atmosphere at Biwa Tulum, where guests praise the hotel's proximity to the iconic Temple of Doom. Enjoy a rooftop view, relax by the outdoor pool with sun loungers or work out in the gym after fueling up with cooked-to-order breakfast.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Pool
  • Gym
  • Laundry facilities
  • Non-smoking
  • Free parking

Main amenities (12)

  • Daily housekeeping
  • Restaurant
  • Outdoor pool
  • Rooftop terrace
  • Breakfast available
  • Fitness center
  • Beach towels
  • Room service
  • Coffee shop/cafe
  • Airport shuttle
  • Beach shuttle
  • Terrace

Feel at home (6)

  • Free cribs/infant beds
  • 2 bedrooms
  • Microwave
  • Private bathroom
  • Separate dining area
  • Television

Why we love this property

Foodie finds
This hotel serves up craveable cuisine at its restaurant and cafe. Local culinary traditions shine during breakfast, pleasing hungry travelers.
Sleep like royalty
In-room massages melt away travel tension at this hotel. Guestrooms feature minibars stocked for nightcap convenience.
Work, rest, succeed
Located in the city center, this hotel features coworking spaces and in-room desks for productivity. Concierge services and in-room massages await after work.

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Double Room, 1 King Bed, City View

Standard Double Room, 1 King Bed, City View | 2 bedrooms, minibar, in-room safe, desk

Standard Double Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Smart TV
2 bedrooms
Ceiling fan
Private bathroom
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Multiple Beds, Accessible, City View

Deluxe Twin Room, Multiple Beds, Accessible, City View | 2 bedrooms, minibar, in-room safe, desk

Deluxe Twin Room, Multiple Beds, Accessible, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate dining area
Air conditioning
Free cribs/infant beds
Smart TV
2 bedrooms
Ceiling fan
Private bathroom
Hair dryer
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for Junior Suite, 2 Bedrooms, City View

Junior Suite, 2 Bedrooms, City View | Living area | 49-inch Smart TV with cable channels, TV, iPod dock

Junior Suite, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Smart TV
2 bedrooms
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Suite Junior

2 bedrooms, minibar, in-room safe, desk

Suite Junior

  • 60 sq m
  • Sleeps 4

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About the neighborhood

Map
Calle Bubulek Entre Av, Satelite y Geminis, Tulum, QROO, 77780

What's nearby

  • Dos Aguas Park - 8 min walk - 0.7 km
  • Hospital de Tulum - 14 min walk - 1.2 km
  • Cenote Calavera - 5 min drive - 1.5 km
  • Jaguar Park - 7 min drive - 4.2 km
  • Hunab Lifestyle Center - 8 min drive - 2.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Cancun Intl. Airport (CUN) - 91 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪Mestixa - ‬3 min walk
  • ‪El Asadero - ‬2 min walk
  • ‪Don Tomas - ‬1 min walk
  • ‪Luna Park - ‬5 min walk
  • ‪Sa’za - ‬5 min walk

About this property

Biwa Tulum

Featuring a rooftop terrace, Biwa Tulum puts you within a 10-minute drive of Tulum Mayan Ruins and Tulum National Park. Guests can grab a bite to eat at the coffee shop/cafe and visit the fitness center for a workout. Other features include an outdoor pool and a terrace.

At a glance

DONE

Hotel size

    • 14 rooms
    • Arranged over 3 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is noon
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - 8:00 PM
    • Front desk staffed during limited hours
    • Guests driving to the property should contact this property in advance (e.g., directions)
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free uncovered onsite self parking
    • Wheelchair-accessible parking and van parking on site
    • Onsite parking limited
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Local cuisine breakfast (surcharge) on weekday mornings 7:00 AM–1:00 PM
  • Restaurant
  • Coffee shop
  • Room service (limited hours)

What to do

  • Beach shuttle (surcharge)
  • Pool table

Working away

  • Coworking spaces

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Beach shuttle (surcharge)
  • Bicycle rentals
  • Beach towels
  • Pool loungers
  • Romance packages

Facilities

  • 1 building/tower
  • Built in 2017
  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fitness center
  • An outdoor pool
  • Banquet hall

Accessibility

  • Elevator
  • Elevator door width (inches): 35
  • Wheelchair accessible
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible van parking
  • Front entrance ramp

Room amenities

Be entertained

  • 49-inch Smart TV
  • Cable TV channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • 2 bedrooms
  • Free crib/infant bed
  • Bed sheets provided

What to enjoy

  • In-room massage
  • Separate dining area

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Microwave
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Fees & policies

Optional extras

  • Local cuisine breakfast is offered for an extra charge of approximately USD 8 to 15 per person
  • Airport shuttle service is offered for an extra charge of USD 240 per vehicle (roundtrip, maximum occupancy 4)
  • Beach shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 25.00 per night

Pool, spa, & gym (if applicable)

  • Pool access available from 7:00 AM to 10:00 PM

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Onsite parties or group events are strictly prohibited.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club

Also known as

Biwa Tulum Hotel
Biwa Hotel
Biwa Tulum Hotel
Biwa Tulum Tulum
Biwa Tulum Hotel Tulum

Frequently asked questions

Is there a pool at Biwa Tulum?

Yes, there's an outdoor pool. Guests have pool access from 7:00 AM to 10:00 PM.

Are pets allowed at Biwa Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at Biwa Tulum?

Yes, there's free self parking. Parking spots may be limited.

Is airport shuttle service offered by Biwa Tulum?

Yes, an airport shuttle is available. The charge is USD 240 per vehicle roundtrip.

What are the check-in and check-out times at Biwa Tulum?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-in and check-out are available.

What is there to do at Biwa Tulum and nearby?

Biwa Tulum has an outdoor pool and a fitness center.

Are there restaurants at or near Biwa Tulum?

Yes, there's an onsite restaurant.

What's the area around Biwa Tulum like?

Biwa Tulum is in Tulum City Center, a short 11-minute walk from Dos Aguas Park.

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