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LABNA' Suites Tulum

2.5 star property
Hotel with restaurant, near Playa Paraiso

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Photo gallery for LABNA' Suites Tulum

Terrace/patio
Front of property
Deluxe Room | 1 bedroom, in-room safe, individually decorated, free WiFi
Exterior
Comfort Suite | Balcony view
LABNA' Suites Tulum, near the historic Mayan Ruins of Tulum, offers a tranquil retreat with a picturesque garden and inviting bar. Explore the nearby ruins or simply unwind on the sun-kissed terrace. With in-room WiFi and helpful tour assistance, your stay is sure to be unforgettable.

Reviews

6.4 out of 10
Good

Popular amenities

  • Airport transfer
  • Parking available
  • Bar
  • Air conditioning
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Airport shuttle
  • Beach shuttle
  • Terrace
  • Air conditioning
  • Garden
  • Barbecue grills
  • Luggage storage
  • Limited hour front desk
  • Tour/ticket assistance

Feel at home (6)

  • Private bathroom
  • Separate bedroom
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping

Room options

Deluxe Suite

Highlights

Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
Free bottled water
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, in-room safe, individually decorated, free WiFi

Superior Suite

Highlights

Balcony
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Separate bedroom
Rainfall showerhead
Private bathroom
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Map
Calle Neptuno Esq. Calle Andromeda, Tulum, QROO, 77760

What's nearby

  • Tulum National Park - 2 min drive - 1.9 km
  • Gran Cenote - 4 min drive - 4.6 km
  • Tulum Mayan Ruins - 7 min drive - 3.6 km
  • Las Palmas Public Beach - 12 min drive - 5.2 km
  • Playa Paraiso - 14 min drive - 6.1 km

Getting around

  • Tulum Intl. Airport (TQO) - 47 min drive
  • Airport shuttle (surcharge)
  • Beach shuttle (surcharge)

Restaurants

  • ‪La Negra Tomasa - ‬1 min walk
  • ‪Santino Bar Tulum - ‬1 min walk
  • ‪Negro Huitlacoxe - ‬1 min walk
  • ‪DelCielo - ‬2 min walk
  • ‪La Barrita Cantina - ‬1 min walk

About this property

LABNA' Suites Tulum

At LABNA' Suites Tulum, you'll be just a 5-minute drive from Tulum National Park and Gran Cenote. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. A terrace and a garden are other highlights.

Languages

English, Spanish

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Late check-in subject to availability
    • Minimum check-in age: 15
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • The front desk is open daily from 8:00 AM - midnight
    • Front desk staffed during limited hours
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
    • Free offsite parking nearby
    • Street parking available
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Offsite

    • Beach shuttle*
DONE

Other information

    • Designated smoking areas

Property amenities

Food and drink

  • Restaurant
  • Bar/lounge
  • Barbecue grills

What to do

  • Beach shuttle (surcharge)
  • Beach nearby

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Beach shuttle (surcharge)

Facilities

  • Garden
  • Terrace

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker

Sleep well

  • Bed sheets provided

What to enjoy

  • Individually decorated

Freshen up

  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Free toiletries
  • Towels

Stay connected

  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 100.00 per vehicle (one way)
  • Beach shuttle service is offered for an extra charge

Policies

This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard

Also known as

Casa Kopal Hotel Tulum
Casa Kopal Hotel
Casa Kopal Tulum
Casa Kopal
KOPAL Tulum
LABNA' Suites Tulum Hotel
LABNA' Suites Tulum Tulum
LABNA' Suites Tulum Hotel Tulum

Frequently asked questions

Does LABNA' Suites Tulum offer free cancellation for a full refund?

Yes, LABNA' Suites Tulum does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at LABNA' Suites Tulum?

Sorry, pets aren't allowed.

Is parking offered on site at LABNA' Suites Tulum?

No, unfortunately, but there's free parking nearby.

Is airport shuttle service offered by LABNA' Suites Tulum?

Yes, an airport shuttle is available. The charge is USD 100.00 per vehicle one way.

What are the check-in and check-out times at LABNA' Suites Tulum?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon.

What is there to do at LABNA' Suites Tulum and nearby?

LABNA' Suites Tulum has a garden.

Are there restaurants at or near LABNA' Suites Tulum?

Yes, there's an onsite restaurant.

What's the area around LABNA' Suites Tulum like?

LABNA' Suites Tulum is in Tulum City Center, a short 5-minute walk from Dos Aguas Park.

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LABNA' Suites Tulum Reviews

Reviews

6.4

Good

7.0/10

Cleanliness

6.8/10

Staff & service

5.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

2/10 Poor

there is no property at this location it is a bar, the ad was a fraud when we showed up there was no hotel when we called the hotel they never answered me when I asked the people at the bar they said it happens all the time the last two weeks
2-night trip

2/10 Poor

Mirta l, 11-night trip

2/10 Poor

todo malisimo nunca nos dijeron q ya habian cambiado de administración... y los de la nueva nos trataron mal
Ileana, 4-night trip

2/10 Poor

Este hotel NO EXISTE. Es una estafa. Conocí otras personas que han hecho reserva aquí y les ha pasado lo mismo.
1-night trip

2/10 Poor

sully, 2-night trip

2/10 Poor

No hagan reservas en este hotel ! Es fraude y no existe !!!!
Bryan, 3-night trip

2/10 Poor

Fernando, 3-night trip

8/10 Very good

christian, 3-night trip

8/10 Very good

Muy bien lugar perfecto para vida nocturna
Gerardo, 2-night trip

10/10 Exceptional

Tiempo de espera largo

En recepción no hubo nadie fuimos y volvimos tres veces durante cuatro horas hasta que tuvimos suerte de encontrarlo. El hotel es muy bonito y cómodo. El desayuno fue pan blanco con mermelada, papaya y fruta. El encargado dijo que podíamos dejar el carro sobre la avenida, pero a las 2 de la mañana la grúa de tránsito nos despertó para llevarnoslo
1-night trip

2/10 Poor

Casa Kopal debe cambiar mucho

Casa Kopal está un hotel abandonado, lo siento. Para el check-in no había nadie y tuvimos que esperar allí solitos por más de 1 hora que alguien llegasse. Internet está mala, malísima. Limpieza muy más o menos. Uno día, llegamos de la playa, el quarto no había sido limpio ni arreglado. Reclamamos y dicieron que no había personas para hacerlo. El desayuno super básico y, terminado el pan un dia, por ejemplo, no hay pan en el día siguiente. Suerte que la sandía está grande así tenía esta única fruta todos los días. Atención también que a veces falta agua ... No sufrimos esta falta porque llamaron camión pipa. Suerte nuestra también que el aire condicionado solo se rompió en el último día nuestro de experiencia Casa Kopal. Cosas positivas del lugar é la simpatia de Mary, la hermosa ubicación y el claro potencial del lugar. Esperanza!
5-night trip

8/10 Very good

Overall everything was good. There is quite a bit of noise from the bars downstairs. But we had some long days and slept kinda ok anyway
Mikkel, 3-night trip

2/10 Poor

Kristian Anker Holt, 4-night trip

2/10 Poor

Zo mooi de foto’s eruit zien, zo slecht het is we hebben nog nooit zo beroerd “hotel” gehad. Een douche waar alleen 3 druppels koud water uit valt want warm water was er ook niet, een wc zonder bril want die was al afgebroken maanden lang, schimmel door de gehele kamer en badkamer, beestjes over je bed en nachtkastjes en muren. Over hygiene gesproken geen 1x kwamen ze de kamer verzorgen geen schone handdoeken of schoonmaak, wc papier was er ook niet. Er stond dat het inclusief ontbijt was helaas geen ontbijt gezien, ook was er alleen snachts iemand aanwezig overdag was er niemand. Dan de nachtelijke herrie je kan hier totaal niet slapen, ja vanaf 5uur snachts als alle clubs en kroegen dicht gaan maar je word al snel wakker van de herrie rond 7uur ochtends aangezien dan alles weer open gaat en het allemaal weer overnieuw begint! Helaas doet t hotel of ze t allemaal niet snappen ook als je het in t spaans laat vertalen en expedia doet er ook totaal niks aan laat je gewoon aan je lot over! Zeer slechte zaak van beide kanten laten we nog maar niet over de prive transfer beginnen want die komt gewoon niet opdagen na afgesproken tijd en zorgt ervoor dat je een andere taxi moet nemen a €200 aan extra taxi kosten bovenop de €120 die we al betaald hadden. We zijn t helemaal beu zijn totaal niet uitgerust hebben 5 dagen alleen maar stress en zorgen gehad van deze reis! Een toren hoge rekening van al t gebel naar expedia en transfer bedrijf.
5-night trip

2/10 Poor

Horrible experience. Property is still under preparation and the amenities are not what says on website. No hot water for shower. Breakfast was not good at all. Bread , butter and jam and most of them were moldy. I wouldn't suggest the place at all. Very noisy and surrounded by pubs, so music was loud and rooms were not noise proof.
1-night trip

2/10 Poor

Not even a bar of soap. When I arrived, I was told I had no reservation. The woman didn't speak English so she wouldn't speak to the Expedia representative. It was late and I was tired, so this was very upsetting. Then she messaged the manager, I guess and I was told I could stay the night and pay tomorrow. I had already paid. It said espresso machine in room. NO. There was a water heater but no instant coffee, or anything. It says free bottle water. I was told "NO". And offers breakfast, I was told "NO." I complained and the next day I received a Mr. Coffee type maker and 4 packs of instant coffee and a PARTIALLY USED bottle of water. I stayed 7 days. At NO time did they clean the room, or make the bed. I had to go ask for clean towels and empty my trash can--this is a place where you have to put your toilet paper in the trash can...It had a safe but they couldn't find the key to it. I came back one evening and the outer gate was locked. It had not previously been locked and I had not been told of a code. I was lucky that someone in the restaurant downstairs knew it. I rarely could find anyone at the reception desk. This hotel is terribly misrepresented and very overpriced for their total lack of service. The bed was very comfortable, and the area was great, as long as you are good with noise. Street food, restaurants and bars, live music.
6-night trip

2/10 Poor

L'hotel était bruyant et les douches froides. le personnelle loustic présent et ne parlant pas d'autres langues que l'espagnole
3-night trip

8/10 Very good

Buena ubicación en pueblo

buena opción, muy bien ubicada, un poco de ruido pero aguantable! muchos cafes al rededor para desayunar!
JESUS M, 6-night trip

10/10 Exceptional

Excelente atención de todos y tiene excelente ubicación
christian, 3-night trip

8/10 Very good

Nice and clean, excellent location. Above a bar but actually the bands are excellent so I didn't mind them. Pretty good for the price.
3-night trip

10/10 Exceptional

2-night trip

8/10 Very good

Me gusto la ubicación muy céntrica No me gusto la presión del agua en la regadera muy poca agua, y mucho ruido de los antros cerca. El wifi poca señal
6-night trip

10/10 Exceptional

Exelente ubicación. En el centro y en zona de bares.
4-night trip

6/10 Good

Los desayunos Terribles!!!! No había ni jugo ni hielo nada y no siquiera rico ahora las habitaciones ps no están espectaculares pero muy cómodas
Stephany, 6-night trip

8/10 Very good

Lots of other reviews mention noise outside from the bars - and whilst there is some noise it really isn’t too bad at all. The hostel itself is stunning and our room was exceptional.
3-night trip