The staff are all really nice and professional. A lot of the staff speak English if you are an English speaker. It is very quiet and clean. If you need rest , this location is far from the city center so it is very nice and quiet, which it can get very very loud in the city centre. They have a stream room , sauna and hammam which you can access for free all the time before 10pm. I used it everyday. The massage lady was sooo good!! The gym is not a basic hotel gym, it’s a pretty nice gym with machines as well as standard free weights and cardio machines. They have 24 hour room service. If you need uber eats, you can use thier Getir app (uber eats in turkey, doesn’t require a Turkish phone number) and there are lots of options. The only thing I didn’t like was that there isn’t much to do and see around the area. There is one mall which is really nice and it has most stores you may need for your vacation (ie food court, drug store , electronics , grocery store). But when I came here I was prioritizing a quiet , clean , rest time so that was the trade off I was ok with . I did soo much research when picking a hotel on the Asian side and a lot of the other hotels are not clean or are loud af. I recommend electric world grand!!!