Hotels in Heliópolis

"Everything was perfect."

"I had an oceanfront room and this was an exceptional stay. From the check in assistance by Julia at the front desk, to Gustavo at my check out, I had an amazing stay at Grand Hyatt for 4 days and I'd definitely be back here again. I am very sensitive to noise and even though the oceanfront room is by the avenue, the soundproofing of the balcony door was so superb, once you close it, the whole noise of the outer world is away from you. The bed was incredibly comfortable, the shower was spacious and so was the room, giving me plenty of space to move in it comfortably. The housekeeping was incredible, I am already a very tidy person but when I came back to my room, their touch made things even better than I expected. I loved the fact that the portion of the ocean this hotel sees is much more calmer than most beaches of Rio. I also stopped by Canto for lunch once and a drink when I checked out, and the server Monique was very helpful and warm. Overall, it's been a great experience for me. I was a solo, woman traveller. Would highly recommend this place to anyone interested."

"The rooms were good and the staff was excellent."

"Very good, very friendly, location it’s great, 8 minute walk to the market, 10 minute walk to the metro to Copacabana. You Can explore a lot without wasting much on transportation, the best location for a hotel in my opinion."

"Their breakfast is amazing. Though, location is far from everything but safety is top tier. Very clean and rooftop pool is gorgeous. It gets very loud so I hope the facility will implement curfew for it’s guests so other people don’t get bothered."

"This is a 3 star hotel, not the 4. Hallway cleanliness was below 4 star expectations. Our shower had black mold in the grout. Mold was also where we had to hang the towels on the hooks on the wall. Breakfast was ok, too many breads that taste the same, eggs were below average. Only fruit and yogurt saved breakfast. Pool - grout had mold, so I did not even swim. Beds we comfortable and clean sheets we changed daily. That was good. Location is good, beach is close."

"The staff were unhelpful and definitely not a place to stay if you are an english speaking tourist. At times, they will not be able to help any requests and will speak about you to eachother in front of you. If asked for help, staff will leave to “fix the issue” and disappear for 10 minutes despite telling you it’ll be a few minutes. Upon retuning, they’ll greet coworkers, go behind the counter and “work” on stuff until approached again regarding request. Definitely needs better staff but otherwise, good and growing location, close enough to attractions. Generic requests are well received and most times, staff was great and helpful, just something to be weary about for anyone coming in with poor portuguese."

"The location is great. We had an early morning flight.Our room was large and quiet. But with no windows, it felt like a concrete bunker.The air conditioner was noisy and the temperature control was difficult to use, so we turned it off overnight. The breakfast buffet was good and the transfer to and from terminal 2 was easy. The restaurant staff were goid. The reception staff were not friendly at all. Not one smile It feels like they are not doing much until the new owners take over"

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