Hotels in Villas Tulum

"We only saw turtles when we went out of the resort and paid for the guides. The food from the buffet and room service gave us a tummy ache everyday unfortunately. The drinks were okay, there was not a lot to do to be honest. We had a decent time though and the staff was always there to help."

"Best resort I have been to in Mexico or anywhere else. The food and staff were great and amazing property."

"Great hotel great customer service"

"The most unique hotel. It surrounds its own cenote and feels like you’re living inside a luxurious tree house! Highly recommend. Absolutely beautiful!"

"From the moment you walk to this beautiful hotel you disconnected with life it is so amazing. I fell in love with it. I went with mix reviews in my mind, but honestly, it’s exactly what I expected so beautiful you disconnect from nature I would recommend to bring bug repellent flashlights, because since it is an eco hotel. There’s not many lights. It is very hot and sticky so bring mini fans as well in the hotel rooms. There is air-conditioning one right at the top from your bed so you will get air when you sleep and there is also a split air conditioning. It is so amazing. I fell in love with it. The staff’s are super nice. I would definitely go again. It is a 10 out of 10. If you don’t do your research correctly and don’t come prepared, you will probably not like it but if you come prepared the correct way, it is amazing. Highly recommend. "

"STAFF WAS GREAT!!!"

"We had a wonderful stay at the hotel. The food was really great, and everything was amazing. The only small issue I had was a bit of a musty smell in the room, but they resolved it really quickly by providing a dehumidifier."

"We had the absolute best time staying at White Sands via Expedia. Our Expedia concierges, David & Cielo, went above and beyond to make every day there special and to make sure we had everything we needed. The staff throughout the entire resort are exceptionally friendly, kind, and wonderful. Special shout outs to Emma and Jazive from POP who took care of our daughter at the baby center and babysat at night. Shout out to Alex on the PTC sales staff! Shout out to Jacob who served us dinner at the Cenote! Can’t remember our therapists names, sadly, but we also both got the best massages of our lives at the Spa. Loved all the landscaping, nature, and wildlife. Wonderful vacation! Can’t wait to come back."

"Staff was amazing. Very clean resort too"