鲁克酒店预订

"服務非常好、環境也很棒"

"櫃檯服務良好，可提供叫車等服務，飯店無洗衣及脫水設備，雖有提供曬衣架，但當地環境較潮濕衣服清洗後不容易乾。 廁所許多moth fly⋯只能請房務人員幫忙噴灑殺蟲劑"

"遠離鬧區，有自己的私人沙灘。搭三輪車到ALONA海灘也很近，安靜熱鬧兼備。房間冷氣很強，環境舒適。工作人員都很有禮貌。餐點份量很多。"

"在這裡住了3晚，房間清潔度不佳，沙灘浴巾一人只能拿取一條，非常不方便。"

"服務很好，早餐豐富，泳池很乾淨，沙灘乾淨海水清澈"

"這一間是舊的，我訂的是新的，但是新的客滿他把我換到舊的去，雖然價錢差不多，但是心裡超不爽的，因為以前有住過，我定了兩間房，五天，說真的當天我就想換飯店了，馬桶沒水，廁所門壞掉，到處都是螞蟻，遂行有老人，可是有上一個大斜坡，真的很不舒服"

"The hotel was beautiful although not quite ‘zen’ as the name suggests. The hotel seemed to have a deal with tour groups so there was constant bus loads of tourist groups coming through which turned the bar into a bubbling tourist spot with people pushing and shoving your tables and drinks rather than a relaxing place to enjoy your drink as the sun went down. Seems like the hotel needs to work on their zen vibe. The rooms were beautiful, comfortable beds and a good size. Cleanliness was ok but inconsistent, once our door was left open which was a security risk especially because of the sheer volume of non-guests staying there! Food was mainly good although issues with meat in food despite informing them of vegetarian diets. You have to prebook the breakfast in the morning so they can have the food ready for you but a few times we came in the morning and had to wait over half an hour for our breakfast - no apologies. It was a very inconsistent service! Bar staff at the pool had good consistent customer service. There was one lady at the reception that was always friendly and worked really hard to resolve problems, so we appreciate her help a lot! The manager was also very helpful and accommodating so thank you to her! "