Hotels in Sienna Village Of Waters Lake

"Staff was attentive and professional, valet service was quick and well mannered, it was nice to have the restaurant, bar and nightclub in the establishment. Some of the negative, water bottles were delivered in a garbage bag and put on the table, no refrigerator in room where there should have been one. "

"Great place to stay during our visit for the Houston rodeo. Room was clean staff were courteous and available when help was required. Pool/hot tub area was smaller than expected. As we were here in March, not a lot of foot traffic at the pool but I'm sure if it was warmer this area would have been extremely busy and tight for space. The good news here though for warmer months is that the pool only sees sun for a couple of hours per day which probably would be nice in hotter months. The gym is attached to the pool area and is well stocked with quality equipment. One important item to note is that there is a rental car company, Sixt, at the hotel. Next time we will get a taxi/uber from/to the airport and rent a vehicle at the hotel. We rented an SUV this time due to our luggage but only needed a small car for ripping around town. I would definitely re-book here in the future. There is also guest laundry on the 2nd floor which is a nice surprise. "

"If you drive "

"Very good!!!"

"2 night stay in the 2 room suite for our trip in for the Houston Livestock Show and Rodeo. 5 star experience from check in to check out. On had the hotel shuttle service take us to Rice Village to check out the shops and grab some dinner. It was so convenient and when we were ready a quick text to the hotel shuttle to pick us back up and return to the hotel. We had a cold snap so no pool time for our trip but the pool area was clean and inviting. We tested out the bartender's skills at the plum sky bar on thr 13th floor and he did not disappoint! Perfect stay close to NRG for our concert event and we used Omega Royal Transportation for our car service from the hotel to NRG and back, which was flawless! (Highly recommend their car services!) Perfect quick get away- we will definitely be back!"

"Everything was nice but the hot tub looked a little dirty and definitely wasn’t as hot as it could be "

"It’s an older building and the rooms showed it but the staff was amazing "

"The lady in there was really racist she saw all of me and my friends who was black sharing a car get out to stretch because we just got off the plane and would not let me check in when she thought everyone was staying. Then I explained they not staying we are just sharing a car she still didn't car she was tellingmy friend to shut up she don't have a say and wasn't trying to give my money back she was just really nasty I couldn't believe it..."

"The manager and front desk staff were all very nice and helpful. The room itself and the free breakfast were both great as well! The bartender, however, was inappropriate and unprofessional to a coworker (not working in the bar) as well as to other guests waiting to order. Instead of attending to the customers (there was no one in the bar area with a drink in hand on 3 different occasions), he continued his obnoxious behavior for quite a while so my husband & I sat there in disbelief patiently waiting but ended up leaving. We grabbed a drink elsewhere, which was very disappointing because the main reason that we picked this property was because we enjoy having a drink in the evening, so we were looking forward to the bar amenities. This might seem frivolous, but we had even called the property before booking our room to confirm the bar would be open and their service hours. "