Hotels in Boulder Bay

"Stayed here about two months ago and wanted to share our experience. During the night we heard scratching and gnawing sounds coming from under the refrigerator for several hours, which made it clear there was a rodent in the room and made it very difficult to sleep. In the morning, we moved the refrigerator and found a hole in the floor along with rat droppings underneath. We documented everything and reported it to the front desk at checkout. We were given contact information for management but never received a response despite following up. The property itself has a nice concept, but this was a serious health and safety concern and the lack of response afterward was disappointing."

"Hello. the location is ideal in Big Bear. My room was neat and clean. The staff was friendly and efficient. They were professional and courteous. A couple of maintenance items that could use improvement. The hot tub was not hot. There was a smell of gas leak in the stairwell next to the front lobby. The upstairs third floor bedrooms were very hot at 85 degrees. The hallways upstairs were also very hot. We opened the windows to get some breeze to ease the heat. These appear to be all fixable items. Just need attention."

"I love this place. It’s like a beautifully kept little castle in the middle of the city. The room was spotless.The grounds are gorgeous. The pool is in the courtyard surrounded by plantings that are well maintained. I highly recommend Ayres Hotel."

"Enjoyed our stay ! Always looking forward our stay . Staff is awesome ."

"Good"

"The room was nice, clean, and basic. We'll worth price"

"We Love big bear frontier the best . We always book here"

"The breakfast was great.Air conditioning works good.The room was a little cold when we entered , but that's okay"

"Very dissatisfied with the service. Description of the property was deceiving."