Hotels in West University

"The room was great. The hotel and amenities were awesome. I would recommend different options for dining. "

"We arrived around 3 PM during rush hour, and the check-in process was extremely chaotic. Traveling with parents over 80 made the situation even more challenging, especially since there was no seating available for them while we waited in a very long line. There was no Wi-Fi accessible in the lobby, which added to the inconvenience. I asked the bellman for assistance, but he mentioned he was waiting on another guest, despite being seated behind the desk at the time. The elevators were another major issue—it took over 30 minutes just to reach our room, and the building felt uncomfortably hot throughout. There was also no room service available, which made it difficult for my parents to get a proper meal after a long day of traveling. The food we were able to get was mediocre at best. This was our first visit, and we only needed two rooms for a quick overnight stay while passing through. Unfortunately, the experience was disappointing from start to finish. I would not recommend this hotel, especially for those traveling with elderly family members. It truly felt like a “you get what you pay for” situation. This will be our first and last time staying at this property. It’s unfortunate, as the hotel we originally wanted was sold out."

"Yes"

"Solid! Consistently a 3 to 4 star experience."

"The room was upgraded because they couldn’t place us near our friends. Nice view and clean room. "

"We stay 2 nights and no buddy came to clean our room "

"Staff outshined. I just had surgery, they met me with a wheelchair to take me to my room and took me from my room back to our vehicle when we checked out. Something so small meant so much."

"Parking was a problem…had to circle the lot a lot to find a space…seems that you are competing with casino visitors for hotel parking spaces.. the only other issue I had was the toilet size..So small that it was uncomfortable to use..especially for a man. I will say the place was very clean and comfortable otherwise but, no pun intended a comfortable toilet is important."

"Staff were very helpful at check in. Bell hops were quick. Room was very very clean. Parking was easy. And... 0.4mi from my Son's home!"