Hotels in Acuario

"Clean rooms and good staff"

"Excellent resort and staff. It is a 24/7 party so if you plan on sleeping then it's not for you! It would also be nice if they labeled all the food at the buffet because there was a lot of food that we didn't know what it was. "

"Clean room, staff excellent and pool service a little slow. "

"Property is clean, rooms are clean but a little dated. The staff is great. The food is ok, not great. The pool area always has enough lounge chairs "

"Enjoyable place. Restaurants were actually very good. Bar/Restaurant scene is as expected for an All Inclusive. Service was good. Rooms were fine. For the price $$$,…very good deal. Views from hotel rooms and pools were excellent. "

"A tough resort to navigate - 3 elevators. Buffet was lackluster and pool needs to redone (tiles falling off). Loved the beach area and opportunity to snorkel. "

"Very nice people. They help you with travel and activities. "

"The food on this property is absolutely amazing!! The rooms are also clean and the service is top-notch. However, the one large downside is how much this hotel is constantly trying to sell you and the constant sales pitches. After our flight that was delayed 3 hours, the hotel staff wasted another hour trying to persuade us to joining a time-share meeting for the property. Highly recommend this hotel staff take it down a notch as it really turns customers off. "

"The photos of this property on Expedia are VERY deceptive. Based on those, we booked a room for nearly $500/night, expecting to stay in the buildings with 5 pools as advertised. Instead we were dumped in side buildings with access to much smaller pools. Our room overlooked a parking lot and hostel. The front desk staff- including the “supervisor”- were completely unhelpful and unapologetic. We asked for a refund which they would not grant, sent us back to Expedia. Expedia tried to contact the manager but they there were none available (at 4:30pm!). We elected to check out rather than stay there and have not yet heard if we will get a refund. Very dishonest advertising and inappropriately high charge for a room with a disgusting view, nothing like what was expected. Do NOT recommend this property at all. "