Hotels in Cinnamon Gardens

"Good clean room but awful customer service i arrived at 18:00 n i was made to wait 30min to check in, i was forced to sit with a random family while they checked me in. Waiting area was full. The service I received i wouldn't say its a 5* hotel. "

"Feels like they are after your money. The rooms were ready for early check-in, but they still required 50 USD for us to access the rooms prior to the agreed check-in time. "

"Clean rooms. Staff very nice & helpful. Airport Shuttle provided. "

"Exceptionally good. The rooms and entire hotel was clean, tidy and beautifully presented. The staff outstanding. We utilised in room dining and it was fantastic. Breakfast has a variety of options and however on both occasions almost everything was cold. This is an easy fix that i hope Can be addressed. Still tasty! The only negative experience is the smoking on the pool deck. We are spoiled with tough NO smoking rules in Australia so are not used to having smoke wafting over our table while eating. Perhaps a smoking zone somewhere else? Jet wing has set the bar high for the rest of our trip. Thank You."

"Huge room. Good location."

"Great stay, in a perfect location"

"clean room, very good service very popular hotel. breakfast selection is great. highly recommended. provided room change upon highlighing issues with room"

"Firstly the staff was fantastic, helpful friendly and polite. Food was exceptional both for breakfast, evening meal and afternoon tea. Watch the curries they are proper spicy compared to England. Roof top pool and bar great at sunset. Several different restaurants and all very good quality. The rooms are fantastic spacious and comfortable. They have thought of everything. If you are in Colombo it is worth a stay."

"All great great"