Hotels in Southwest

"It’s time to remodel the rooms. Main lobby areas were fine but the rest of the hotel is showing its age. Didn’t get room cleaning or towel service between Thursday and Monday even after asking multiple times and leaving towels in the hall. Room needed vacuumed from check in with hair everywhere. Air conditioner made a huge racket all night long. Very disappointed being a Hyatt member. Back to Marriott stays we go."

"convenient"

"The stay started off great...free breakfast, free dinner and free alcohol. Unfortunately, around 1 am we were awakened by my wife being eaten alive by bedbugs. Called the front desk, got moved to another room. In the morning, wife talked to a manager, the manager took pictures of the red, swollen bites. Talked to her again later, wife got a phone number to call back once we arrived back home. We were promised a full refund by 2 different people at the hotel. A month later I'm still trying to get this resolved. If not for the bedbugs and the hotel managers no longer returning calls, this would be a great hotel."

"Had to change rooms due to poor condition of first room. Dusty and dirty, broken cabinet, door fell off hinges. "

"Amazing helpful staff clean room. Love the full refrigerator!"

"Lobby allowed smoking due to Casino I’m assuming. Smelled like smoke all the way to second floor where our assigned room was located. Room was not clean."

"Area did feel safe. Was disappointed with the cleanness of the room.. saw hair in the bed... floor didn't seem to have been vacuumed. I expected a lil more for a Hilton standard property. But for the price I paid for the night.. it was overall okay!"

"Great breakfast. Nice, helpful staff."

"Very seedy area. Within 1/2 mile were two strip clubs and an adult book store."