Niagara County Hotels

"DANGEROUS LIGHTING CONDITIONS IN THE ROOMS! Problems with keys not working right when I got there. I was carrying a heavy load, both keys failed to work. Had to come back and get two more. Also didn't work. Moved to a new room. Problem with all their rooms is there is no ceiling light in the room. Just a few low-level hazy wall lights. It felt more like a drug den than a hotel, and the room had a strange mouldy smell. Not a good place for children or anyone with visual challenges, because you can easily bang into something and fall and hit your head. Also, the free computer in the business room required help to get online and kept going offline. Hotel room wifi also unreliable, and required lots of time to get it going again. That aside, Kevin (office) was very easy to deal with. I would recommend this hotel for someone looking for some afternoon love, but not for serious hotelgoers. "

"Enjoyed our little getaway. "

"Hot tub was not super hot it was warm "

"Great staff but Restaurant food $52 steak was so tough a pit bull would have had trouble eating it. It’s not the nearest hotel to falls as advertised. They nickel and dime you for everything $15 day parking, no free breakfast, no robes in suites, pay for water in room. "

"Excellent Staff! Julie, Dale, Christina Beth and James were all excellent! We enjoyed our 30th Anniversary staying at the Red Coach Inn. The food was excellent too."

"Clean room, only spent 1 night so did not do much because it was very cold."

"Not the cleanest bathrooms. Shower floor was disgusting. Halls and lobby smelled of marijuana. Very young person working front desk appeared to be not sure of what he was doing"

"Alisa at check in was great. Missing lightbulbs in the room was weird. TV difficult to operate - bad remote? Kept losing signal. Breakfast staff presence did not allow for either quiet nor private dining - had to go up to our room for either/both. Loud talking, hovering in the actual and small dining area. Couldn’t hear the tv due to constant chatter with coworker(s). Just seemed like the guests were intruding on the staff. Sorry for the poor review. "

"Room is not clean, water flow in the shower to slow/small amount. Too much dust in the every corner and bed frames/tables. "