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Michael Parish Hotels
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The Empress Hotel
10/10 Excellent
"Clean well presented bedroom and bathroom. Quiet location and staff were really helpful. Breakfast was plentiful and a good variety too."
Best Western Palace Hotel & Casino
2/10 Terrible
"Our room did not get the bed made, the towels refreshed. And the soap dispenser above the bath was empty, it didn’t even have a refill bag. The hotel is very dated and tatty. The reception is unwelcoming , too few seats, and few staff When I phoned reception , I should have been told the cleaners to make beds etc. only come in on the third day We stayed 2 nights.now renamed THE WORST WESTERN."
The Devonian
10/10 Excellent
"The manager and team provided a very high quality service experience. Affable manager, welcoming clean ensuite room, extensive breakfast menu and very well cooked and presented food."
The Claremont
8/10 Good
"Property location was very good and food hygiene very high with good quality food, the building was old and design therefore dated."
Arrandale House
10/10 Excellent
"The room was comfortable and clean. The room was consistent with what I expected for the price. Staff was top notch. The restaurant and bar were convenient with good food. We were happy with our stay."
Regency Hotel
8/10 Good
"The room was clean, however the sink was badly cracked and needed replacing. The furnishings in the room were fit for purpose, albeit very dated. I also found the room to be quite noisy - being able to hear showers running, toilets flushing etc from nearby rooms, early morning and during the night. I had a room at the back of the hotel and only had a view of other buildings. However, the rooms at the front including the sitting area, bar and restaurant had great views over the bay. The staff were very friendly and helpful. I did not have breakfast or eat in the restaurant, but the food in the bar was very good, although I thought it was expensive - but maybe not for the Isle of Man. The location was a long walk from the ferry terminal area, but well served by buses and the horse tram. It was also very close to the electric railway station."
Opul Boutique
8/10 Good
"Staff very helpful. Room clean. Bed comfortable "
Classic Lodges Ramsey Park
6/10 Okay
"The the breakfast on the first morning that I arrived was extremely poor. The sausages were undercooked both the bacon and the sausages were cold. The scrambled egg was disgusting. I was going to make a complaint but unfortunately I was on a strict time. I to attend a meeting and could not stay behind to talk to anybody. My other major complaints on the second morning I was there I informed reception that I was going to leave the Hotel at 5 o’clock in the morning and was told that I could book a breakfast pack which would be ready for me on my departure on the second morning. I arrived at reception at 5 o’clock in the morning expecting my breakfast parcel to be ready. I was informed that there was no parcel ready for me and that there was no way that I could be issued any food whatsoever as the chef did not arrive until 6 o’clock and the kitchen was locked. I’m extremely upset and disturbed not a pleasant way or a pleasant experience"
COMIS Hotel & Golf Resort
10/10 Excellent
"Very comfortable and welcoming of dogs. Good food and first class service. Highly recommend this hotel."