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Cozumel Palace - All-Inclusive

4.5 star property
Luxury beach property with spa, near Cozumel Maritime Terminal

Choose dates to view prices

Cozumel Palace All Inclusive offers a luxurious escape near Punta Langosta Pier. Relax in the sun with scuba diving, snorkeling, and sun loungers or indulge in spa treatments like manicures and massages at Awe-Spa. The property also features 3 outdoor pools, multiple on-site restaurants, shopping areas and helpful staff.
VIP Access

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Airport transfer
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • 4 restaurants and 2 bars/lounges
  • Full-service spa
  • 3 outdoor pools
  • Free children's club
  • Health club
  • Beach umbrellas
  • Beach sun loungers
  • Beach towels
  • Children's pool
  • Pool bar
  • Swim-up bar

Feel at home (6)

  • Children's pool
  • Children's club (free)
  • Playground on site
  • Private hot tub
  • Separate bathtub and shower
  • Separate sitting area
The current price is CNY2,957
CNY3,610 total
includes taxes & fees
Apr 12 - Apr 13

Why we love this property

Full-service spa
The full-service spa offers aromatherapy, body wraps, and hot stone massages in couples treatment rooms. Jetted bathtubs and a garden enhance relaxation.
Delicious dining options
This hotel boasts 4 restaurants and 2 bars, perfect for culinary adventures. The free full breakfast starts each day with tasty selections.
Dreamy sleep comforts
Premium bedding and pillowtop mattresses ensure blissful rest. Jetted tubs and free minibars elevate the experience, while turndown service awaits.

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Superior Ocean View Suite - Kids & Teens Stay Free

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(92 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Presidential with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Presidential with Sea View

  • 168 sq m
  • Sleeps 6

View all photos for Superior Honeymoon Suite Ocean Front- King Size Bed

Superior Honeymoon Suite Ocean Front- King Size Bed | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Honeymoon Suite Ocean Front- King Size Bed

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free | Living area | 40-inch LED TV with satellite channels, iPod dock

Superior Two Bedroom Presidential Suite - Kids & Teens Stay Free

  • Sea view
  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Ocean View Suite - Book 4 nights, get 2 free in Punta Cana

  • Ocean view
  • 54 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Suite Standard

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Standard

  • 54 sq m
  • Sleeps 4

View all photos for Suite Standard with Ocean View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Standard with Ocean View

  • 54 sq m
  • Sleeps 4

View all photos for Suite Superior with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Suite Superior with Sea View

  • 53 sq m
  • Sleeps 2

View all photos for Loft Deluxe with Sea View

Premium bedding, pillowtop beds, free minibar, in-room safe

Loft Deluxe with Sea View

  • 76 sq m
  • Sleeps 6

View all photos for Superior Oceanfront Suite - Kids & Teens Stay Free

Superior Oceanfront Suite - Kids & Teens Stay Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Oceanfront Suite - Kids & Teens Stay Free

9.2 out of 10
Wonderful
(18 reviews)
  • Ocean view
  • 54 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Superior Loft Suite - Kids & Teens Stay Free

Superior Loft Suite - Kids & Teens Stay Free | Premium bedding, pillowtop beds, free minibar, in-room safe

Superior Loft Suite - Kids & Teens Stay Free

10.0 out of 10
Exceptional
(3 reviews)
  • Sea view
  • 77 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

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About the neighborhood

Map
Avenida Rafael E Melgan Km 1-5, Cozumel, QROO, 77600

What's nearby

  • Dolphinaris - 5 min walk - 0.5 km
  • Stingray Beach - 11 min walk - 1.0 km
  • Plaza Punta Langosta - 16 min walk - 1.4 km
  • San Miguel Church - 2 min drive - 2.2 km
  • Cozumel Maritime Terminal - 3 min drive - 2.5 km

Getting around

  • Cozumel Intl. Airport (CZM) - 10 min drive
  • Cancun Intl. Airport (CUN) - 37.8 miles/60.9 km
  • Airport shuttle (surcharge)

Restaurants

  • ‪Al Mar Beach Club - ‬10 min walk
  • ‪Chilangos - ‬11 min walk
  • ‪Subway - ‬10 min walk
  • ‪Restaurant Los Girasoles - ‬1 min walk
  • ‪Palapas Bar - ‬6 min walk

About this property

Cozumel Palace - All-Inclusive

At Cozumel Palace - All-Inclusive, you can hit the beach to enjoy the shade from a beach umbrella or relax in a sun lounger, plus you'll be just a 5-minute drive from Cozumel Maritime Terminal. 3 outdoor pools provide a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and aromatherapy. Bugambilias, one of 4 restaurants, serves Mexican cuisine and is open for dinner. Other highlights at this luxurious property include 2 bars/lounges, a free kid's club, and a poolside bar. Fellow travelers say good things about the helpful staff and overall property condition.

All inclusive

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Scuba-diving lessons
Snorkeling

Land activities

Fitness facilities
Kids club

Lessons/classes/games

Dancing
Water fitness

Entertainment

Onsite live performances

At a glance

DONE

Hotel size

    • 169 rooms
    • Arranged over 5 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: anytime
    • Minimum check-in age: 18
    • Check-out time is noon
DONE

Special check-in instructions

    • This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
    • Front desk staff will greet guests on arrival at the property
    • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
    • Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • Free children's club
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • No onsite parking
DONE

Transfers

    • Airport shuttle on request (available 24 hours)*
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free full breakfast each morning 7 AM–11:30 AM
  • 4 restaurants
  • 2 bars/lounges
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Traveling with children

  • Free children's club
  • Children's pool
  • Playground

What to do

  • Scuba diving
  • Snorkeling
  • Evening entertainment
  • Shopping
  • Access to nearby outdoor pool
  • Use of nearby fitness center
  • Bicycle rentals nearby
  • Ecotours nearby
  • Golfing nearby
  • Parasailing nearby
  • Windsurfing nearby

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • On-site car rental
  • Dry cleaning/laundry services
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach sun loungers
  • Beach towels
  • Beach umbrellas
  • Pool umbrellas

Facilities

  • 1 building/tower
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • 3 outdoor pools
  • Arcade/game room
  • Full-service spa
  • Massage/treatment rooms
  • Banquet hall
  • Dock

Accessibility

  • Elevator
  • Elevator door width (inches): 43
  • Accessible airport shuttle

Room amenities

Be entertained

  • 40-inch LED TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Free stocked minibar
  • Espresso maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Turndown service
  • Premium bedding
  • Pillowtop mattress

What to enjoy

  • Private indoor hot tub
  • Separate sitting area

Freshen up

  • Jetted bathtub
  • Separate bathtub and shower
  • Designer toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Mini-fridge
  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Awe-Spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Dining

Bugambilias - This theme restaurant specializes in Mexican cuisine and serves dinner only.
Flamingos - This restaurant specializes in international cuisine and serves dinner only. Open daily.
Gondola - This restaurant serves breakfast, lunch, and dinner. Open daily.
Momo - This theme restaurant specializes in Asian cuisine and serves dinner only. Open daily.

Fees & policies

Optional extras

  • Airport shuttle service is offered for an extra charge of USD 61 per person (roundtrip)

Children & extra beds

  • Airport shuttle service for children up to age 17 costs USD 61 (roundtrip)

Pool, spa, & gym (if applicable)

  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children. If you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room.
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing there's a carbon monoxide detector, a smoke detector, a security system, and window guards on site.
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Property Registration Number 001-007-000955/2025

Also known as

All Inclusive Cozumel
Cozumel All Inclusive
Cozumel Palace
Cozumel Palace All Inclusive
Palace Cozumel
Cozumel Palace Hotel Cozumel
Cozumel Palace Resort
Palace Hotel Cozumel
Plaza Las Glorias Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Inclusive inclusive p
Cozumel Inclusive Inclusive
Cozumel Palace All Inclusive Cozumel
Cozumel Palace All Inclusive All-inclusive property
Cozumel Palace All Inclusive All-inclusive property Cozumel

Frequently asked questions

Does Cozumel Palace - All-Inclusive offer free cancellation for a full refund?

Yes, Cozumel Palace - All-Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Cozumel Palace - All-Inclusive?

Yes, there are 3 outdoor pools and a children's pool.

Are pets allowed at Cozumel Palace - All-Inclusive?

Sorry, pets aren't allowed.

Is parking offered on site at Cozumel Palace - All-Inclusive?

Sorry, there's no onsite parking at Cozumel Palace - All-Inclusive.

Is airport shuttle service offered by Cozumel Palace - All-Inclusive?

Yes, an airport shuttle is available. The charge is USD 61 per person roundtrip.

What are the check-in and check-out times at Cozumel Palace - All-Inclusive?

Check-in start time: 3 PM; Check-in end time: anytime. Check-out time is noon.

What is there to do at Cozumel Palace - All-Inclusive and nearby?

Have fun with onsite activities like snorkeling and scuba diving. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in one of the 3 outdoor swimming pools. Cozumel Palace - All-Inclusive also has 2 bars, a health club, and private indoor hot tubs, as well as an arcade, a garden, and access to a nearby outdoor pool.

Are there restaurants at or near Cozumel Palace - All-Inclusive?

Yes, there are 4 onsite restaurants, featuring Mexican cuisine.

Does Cozumel Palace - All-Inclusive have rooms with private hot tubs?

Yes, each room has a private indoor hot tub and a jetted bathtub.

What's the area around Cozumel Palace - All-Inclusive like?

Cozumel Palace - All-Inclusive is a short 12-minute walk from Stingray Beach and 13 minutes' walk from Plaza Punta Langosta. Travelers recommend the property for its walkable location.

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Reviews

Cozumel Palace - All-Inclusive Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.6

Staff & service

9.2

Property conditions & facilities

Guest review summary

What guests liked

  • The all-inclusive experience offered excellent quality food, variety, and exceptional staff service. (17 reviews)
  • The pool was well-kept, clean, and offered a great experience with friendly drink service and fun activities. (23 reviews)
  • The dining options were diverse and delicious with great variety of cuisines and attentive staff. (14 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Popular mentions

Service staff
Food
Room
View
Restaurant
Location
Entertainment
Beach
Drinks
Trip

Reviews

Verified

10/10 Exceptional

Amazing food, staff and customer service. Hotel is updated and clean and rooms were comfortable.
Kathryn, 5-night trip
Verified

10/10 Exceptional

Great and safe place for kids
greg, 3-night trip
Verified

10/10 Exceptional

We were only there 5 days it was spectacular compared to some of the other resorts in the island
Karen Michelle, 4-night trip
Verified

10/10 Exceptional

The waiters nd staff are all wonderful Everyone so helpful
Bonnie, 14-night trip
Verified

10/10 Exceptional

This hotel is the absolute best. We have stayed here ten times and will be back in February and November 2026. The staff is what makes this hotel so special. Yes, everything is clean, food is great, location is to die for - but the staff treats you like family and they make us want to come back over and over again!
Susan, 9-night trip
Verified

10/10 Exceptional

The room was very clean and always restocked. The staff service was very good.
Lynn, 5-night trip
Verified

10/10 Exceptional

Wonderful stay
Shelley, 7-night trip
Verified

10/10 Exceptional

My wife and i have stayed at the palace several times, all of the staff always do an amazing job of making you feel right at home.
MICHAEL, 2-night trip
Verified

10/10 Exceptional

Food selections were good, the buffet was very good, snack bar selections not so much. Rooms were very clean, cozy and relaxing. Will totally return!
Kevin, 3-night trip
Verified

10/10 Exceptional

Great properly very safe and clean. Great entertainment and food
GARY, 2-night trip
Verified

10/10 Exceptional

Great service and the food was amazing. The coffee shop every morning was one of our favorite parts of the day! Service was exceptional. I am drawing a blank on her name now, maybe Jennifer but she was wonderful and could remember our order of 7 drinks every day! We will be back. The kids loved being able to snorkel right there!
Happy, 4-night trip
Verified

10/10 Exceptional

The resort was spotless. Everything was modern, food was excellent! There is no beach. However the amenities make up for it. I rate this place a 10 out of 10.
Khalia, 2-night trip
Verified

10/10 Exceptional

The staff was so welcoming. Jesus, Antonio, Isamar, Silva, and many many more!
Bonnie, 6-night trip
Verified

10/10 Exceptional

Love this place! I get tired of getting pressured to attend a timeshare presentation. They even called my room one day to ask me again after I said no repeatedly.
RODNEY, 11-night trip
Verified

10/10 Exceptional

Even though the weather wasn’t the best the customer service and room was outstanding!
Luisa, 3-night trip
Verified

8/10 Very good

Breakfast was really good, food after that is subpar, food quality has suffered. And the Micheal Jackson show is no more, which was a great highlight, sad to see it go. Service was great as always, the staff did their best with what they had.
James, 7-night trip
Verified

10/10 Exceptional

Service and dinning options
hansel, 4-night trip
Verified

10/10 Exceptional

great place to stay!
Nancy Lee, 3-night trip
Verified

10/10 Exceptional

By far the best report I've ever stayed. It was beautiful, cleaning, perfect location, walked around the area safely, took a water taxi to playa de Carmen, staff was amazing, food was really good, coffee bar was my favorite, the waiter were attentive, relaxed. My next trip will be booked soon
Ramona, 4-night trip
Verified

10/10 Exceptional

Staff amazing, clean and beautiful property
Brandy, 5-night trip
Verified

10/10 Exceptional

great food , great service, great views, very nice rooms, good snorkeling just off the back
john taylor, 4-night trip
Verified

10/10 Exceptional

Loved everything about the resort!
arend, 2-night trip
Verified

10/10 Exceptional

Resort very clean. Staff very polite and helpful. All amenities are CHI. They even have a CHI straightener to use. Only thing I wish they had was ceiling fans. We walked across the street to Chadrauri. Not sure I spelled that correctly, but they had everything we needed.
kandice r, 4-night trip
Verified

10/10 Exceptional

The balcony views are beautiful. Our room overlooked the dock area and was very quiet. My only concern about the entire property was the tile. The wet tile was very slick, and 100% of the indoor and outdoor floor was tile. Be careful.
Sheryl, 4-night trip
Verified

10/10 Exceptional

Was the best that we ever went to service was excellent people were very nice and remembered our name
Cain Edward, 3-night trip