Front desk is helpful but shuttle bus driver is rude so I did not tip. That’s it. Other than that, everything is fine.
真实旅客
1 晚商务旅行
10/10
I had an amazing time, everyone was very friendly and extremely respectful.
Aaron
1 晚行程
4/10
The lobby floor and the lower lobby floor was the only areas in the entire building that were cool. The 2nd floor was hot and the room’s air conditioning could not cool the room. Maintenance guy came and brought box fan. When checking out, I mentioned the heat of the building and the front desk agreed that it’s almost unbearable when the temps reach 90 degrees outside during the day. Hotel needs a complete renovation.
Herbert
1 晚行程
10/10
Thomas
1 晚行程
8/10
MD
1 晚行程
8/10
I really appreciated the car service convenience. The team there was great especially Roxy. The restaurant, at breakfast offered service to every person except me. I complained. No water in the room or dispenser at the ice machine is ridiculous.
Chevelle
2 晚商务旅行
8/10
Thank you. Just very basic room. BUT, we loved the breakfast buffet.
Heather
1 晚家庭旅行
10/10
Lawrence
1 晚行程
8/10
Tom
1 晚行程
10/10
Larry
1 晚行程
10/10
Bilal
1 晚行程
10/10
Amazing. The concierge Susan was amazing
Christopher
1 晚家庭旅行
10/10
Amazing stay!
真实旅客
1 晚家庭旅行
8/10
The hotel had some trash around the food court (on the floor)
Verita
4 晚家庭旅行
10/10
Zach
1 晚行程
10/10
Luis Humberto
2 晚行程
8/10
Ada
2 晚行程
10/10
Truly outstanding service. Postive, helpful, joyful attitude of all staff. Easy and super convenient to/from LGA for early/late flights
真实旅客
1 晚商务旅行
8/10
thipsuda
2 晚家庭旅行
10/10
Kydralyn
2 晚家庭旅行
6/10
Check-in, state of room all good BUT ROOM WAS COLD despite prompt engineer coming to 'fix it'.
真实旅客
1 晚家庭旅行
8/10
Marco
1 晚行程
10/10
Great stay with very comfortable and modern rooms. One of the best marriotts I’ve stayed in. They must have remodeled recently too because the lobby is gorgeous too. The front desk workers were busy several airline guests but they were able to check me in smoothly. As a Platinum member, I got unlimited access to the M lounge for free snacks. They also provided Asian snacks as well like wasabi flavored chips. The M lounge was a great spot to get work done because of how quiet it was. WiFi also fast enough to do video calls. Overall outstanding hotel and will stay here again next time I’m in NYC