I stayed 2 nights at the Delta Aurola with my family. The staff and their client service approach were remarkable.
The Delta Aurola loses points in terms of cleanliness and comfort. As soon as we stepped out of the elevator, there was a strong smell of damp and humidity. The rooms and halls have carpets, which do not help. We had to ask for a room change, and still, we felt like we were covered in humid sheets despite the AC and temperature control.
Also, the place needs renovations as the installations
were outdated, and some were mouldy.
The buffet was good.
Again, the service was friendly, very helpful and always with a smile.