The hotel lobby is lovely and the bar. The lift was broken so a bit of a wait for the other one that was full up a few times.
The breakfast wasn't very nice. The sausages were tasteless and weren't browned, the scrambled eggs didnt' taste like they were made fresh, the toaster burnt the bread on one side.
Julie
Julie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Grand???
Nothing special as a hotel, decent friendly staff TBF & an excellent location. We stay in Bristol quite regularly & there are far better options for similar money.
Neil
Neil,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Disapointing
Great staff at check in very informative
Room 408 VERY DISAPPOINTING for the money we paid for one night.
Very small room, just enough room to walk around bed.
Bath enamel chipped,black mould around sink, to be honest £180 for 1 night in this room wax terrible value for money.
andrew
andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Francesca
Francesca,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 24 日
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Great for short city break
Overnight stay for city break with child. Had a twin room that was comfortable and cleanly. Very pleased with check in and out process and quality of breakfast. Great central location.
Gregory
Gregory,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 23 日
Magnus
Magnus,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
It’s okay.
Everything about the hotel is just okay really. It did the job and we didn’t have any major complaints apart from the state of the bath which was black with filth. We stayed in room 316 and at check in we were told that there was an event with loud music happening until 1am and the hotel was fully booked so we couldn’t change rooms, so we didn’t bother to complain and just wore flip flops while showering!
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Michael
Michael,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 22 日
SERGIO
SERGIO,2 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
Philip
Philip,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 19 日
We really enjoyed our stay the service at check in was great very friendly. The room was great for what we wanted the only issue I would have is the duvet I think it had seen better days it felt more like a sheet than anything! Bed was really comfortable though.
Breakfast was perfect it had everything that we needed, nothing was too much trouble for the staff
Julie
Julie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 18 日
Scott
Scott,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 16 日
Ruth
Ruth,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 16 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Philip
Philip,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 13 日
Just average
Was expecting slightly more for a 4* no robe, only a kettle, not coffee machine & no fridge/bottled water provided.
Small room (realise it's like the budget room) very creaky floorboards and no main light, just bedside lights.
Doors constantly slamming at night, only 1 life working.
Think £17 per night parking is outrageous, should be free or HEAVILY discounted.
Looks lovely from the outside but lacking in quality.
Tienne
Tienne,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 12 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Colin
Colin,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 9 日
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 7 日
Good Area for a Hotel
The hotel was fine! Nothing spectacular but it’s at a good place for getting to shops and city centre!
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 3 日
Mercure
Parking was a nightmare. Room was good and area was nice
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 2 日
Not overly impressed. The mattress and pillows were too firm, so not a great night’s sleep.
Aircon didn’t work as hotel In middle of refitting. Not too bothered about that though, and I will guess that all will be up and running by the summer.
Buffet breakfast was all cold. Only scrambled eggs on offer