Hotel is run down and poorly maintained. It is insanely hot in all common areas and corridors. The rooms are hot too but do have air conditioning. (It was not especially hot outside at the time of our stay). The building is in a poor state, with odd smells and leaks noticeable. Staff were not very helpful.
Jonathan
Jonathan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 6 月 16 日
Booked 2 rooms of which my confirmation details still show but was told by reception that *I* had cancelled 1 of them. Turned out i had booked 2 rooms when there was actually only 1 left.
Two and a half hours wasted sorting it out. Daughter's birthday ruined.
Fraser
Fraser,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 14 日
Carol
Carol,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
A grand stay at the Grand
I’d seen some poor reviews so was very pleased to find these unfounded. Room clean and tidy; hotel decor good; staff friendly; choice at breakfast good.
Elaine
Elaine,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 12 日
Very avarage hotel. Poor breakfast
Malgorzata
Malgorzata,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Nice enough option in centre of Bristol
Nice bar, slightly run down, room was miles from the lift. Very good location for the price.
真实旅客
1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Lovely upgrade to a Privilege room, plus card and chocolates for our anniversary, which was a lovely touch.
Great location in the centre of town, but not noisy.
The building is a grand old lady, so does have some quirks, but overall we loved our stay here and would definitely stay again when visiting Bristol
Guy
Guy,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 7 日
Lovely period hotel grand building
Upgraded to a superior room only because we didn’t have a view but no other reason, staff were very professional and polite
Paula
Paula,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 28 日
Charlotte
Charlotte,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 27 日
Great Hotel
The staff were very polite and nothing was to much trouble for them, we had a very pleasant stay lived it
Diane
Diane,1 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Lucy
Lucy,2 晚结伴旅行
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 22 日
Great hotel
Thomas
Thomas,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 20 日
Nick
Nick,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 16 日
Great Location
Location was perfect, city centre. The room was large and spacious which was excellent, but the corridor outside the room was quite noisy and the aircon was not working properly and the decor was a bit dated and in need of a freshen up.
Declan
Declan,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 5 日
Clean hotel, polite and friendly staff and lovely central location
真实旅客
2 晚结伴旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 4 日
Lee
Lee,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Emily
Emily,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 29 日
breakfast not great, lobby lovely, bed comfy
The hotel lobby is lovely and the bar. The lift was broken so a bit of a wait for the other one that was full up a few times.
The breakfast wasn't very nice. The sausages were tasteless and weren't browned, the scrambled eggs didnt' taste like they were made fresh, the toaster burnt the bread on one side.
Julie
Julie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 28 日
Grand???
Nothing special as a hotel, decent friendly staff TBF & an excellent location. We stay in Bristol quite regularly & there are far better options for similar money.
Neil
Neil,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 27 日
Disapointing
Great staff at check in very informative
Room 408 VERY DISAPPOINTING for the money we paid for one night.
Very small room, just enough room to walk around bed.
Bath enamel chipped,black mould around sink, to be honest £180 for 1 night in this room wax terrible value for money.
andrew
andrew,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Francesca
Francesca,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 24 日
Deborah
Deborah,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 24 日
Great for short city break
Overnight stay for city break with child. Had a twin room that was comfortable and cleanly. Very pleased with check in and out process and quality of breakfast. Great central location.