Because of the parking problem, I went to bed at 2 a.m. Because of the attitude of the other party in handling the problem, I left a message to the hotel on Google. The hotel replied that they had no problem. Being rude and providing a solution are two different things. It is not rude just because the solution is unreasonable. I talked to the girl at the front desk, but she ignored me. It was like they didn't care about anything after you paid! An Indian lady's attitude was relatively good. Don't book such a hotel when traveling! I would rather spend more money than have trouble. I only slept for six hours. It was really a disaster.
Yi
Yi,1 晚行程
Expedia真实住客点评
6/10 好
2025 年 9 月 20 日
The ac unit sounded like it was dying. The room was constantly damp and humid. We tried opening the door to the balcony to dry it out. But it didn’t work.
Misty
Misty,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 20 日
No frills best place to stay in Gatlinburg
As always, just a great stay. Comfortable bed, great pillows, clean bathroom, just a great place to stay.
Jason
Jason,4 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 18 日
Check room before staying
Room was ok. Needs work. Spout in shower was about to fall off. Toilet was wobbly. Air conditioner was nasty and made horrible noises.
Linda
Linda,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 9 月 13 日
Robert
Robert,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 11 日
Vicky
Vicky,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 8 日
Sandra
Sandra,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 8 日
Nancy
Nancy,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 9 月 7 日
Not the best, but they are trying
Our stay was nice, just a short weekend. They failed to tell us that the hotel was under renovation until after we booked it. The pool was also green and not usable. The parking is very tight, but at least it's free.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 6 日
Everything was great except the water pressure in shower was almost nonexistent.
We love this place, stay here every time. Usually no problems. So convenient and affordable prices.
真实旅客
6 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 4 日
Crystal
Crystal,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 3 日
John T
John T,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 3 日
Joshua
Joshua,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
Great location. Parking is a little tight though.
Sammy
Sammy,3 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 1 日
It was great overall, but there isn’t enough parking
Ann
Ann,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 28 日
Clean, Efficient and Location A Plus.
This hotel is compact but it couldn't be more centrally located. A few blocks from the main entrance to the Smoky Mountain National Park and right on the shopping strip of Gatlinburg. It looks like it is just renovated or going though one. Rooms were clean and bed very comfortable. Not much in the way of views because of the building location but again when I can walk down the street and not have to get in the car after the various drink tastings ;) a definite plus. The staff was very accommodating and friendly. No breakfast but coffee in the office. Definitely would stay here again .
Noel
Noel,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Great AC Great Location
Ernest
Ernest,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Great AC Great Location
Ernest
Ernest,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 8 月 22 日
Sherry
Sherry,6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 21 日
It was a great stay as usual. We have stayed at the Reagan the last few years for our anniversary / birthday trip. This time was a little exciting with a part breaking in the ice machine flooding the hall to then the fire department showing up.
Gregory
Gregory,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 18 日
Charles
Charles,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 8 月 17 日
Couple's overnight
Overall nice, they are working on renovating but the pool went down to 9 feet which is amazing for adults, and the shallow end is not large. The bed was extremely comfortable and the location is convinient. Definitely more geared towards adults, which was great for this trip. Only negative I could mention is a few small details in the room, such as it being nonsmoking, but having cigarette burns in the top sheet and the blackout curtains for the balcony. But especially for the location and the softness of the bed it was perfect for our trip.