My major complaint is about the $250 hold/security deposit that has no warning before booking. I stayed ONE NIGHT for $293 Total. How is more than half my stay payment justified? The Hyatt doesn’t even do this, and they go for 1k a night.
I have news for the Owner, there is Nothing in those dated rooms worth $250 to damage. This is not an apartment, it’s a 300 sq ft hotel room, let’s calm down.
The Staff: upon arrival the loveliest, most helpful, kind woman checked me in (I wish I had her name), that Queen is the only reason this isn’t a one star review.
Unfortunately there’s other staff that are there at 4pm, one girl in particular who was the polar opposite of the woman who checked me in. I asked about the $250 charge and she had the nastiest attitude before I could get my question out. She very clearly hates that job.
As far as my room cleanliness: I had someone’s pubic hair threaded through the cotton shower curtain…so, can’t rightly give 5 stars.
But the hotel isn’t horrible, someone in charge seems to the it’s Four Season status. I could overlook the pubic hair in the shower curtain, the nasty attitude from other staff, etc-But not the $250 hold for one night.