Rude standoffish service during check in. Concierge and a woman who appeared to be a manger neither welcoming nor responsive to guests standing right in front of the service desk. The general mood from both was "what do you want, you are inconveniencing me." They failed to point out hotel amenities, the swimming pool in particular which was not located in an obvious spot as in most hotels.
In contrast, the young lady with whom I checked out was exemplary with her attitude and service.
Paid parking in a downtown hotel is unacceptable particularly when staying more than one night.
Fortunately there are many other choices in the downtown Salt Lake City area and I intend to seek them out on my next trip there.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
Out of town medical stay.
We loved the two room suite. It was perfect for us.
Rebecca
Rebecca,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
Carol
Carol,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
richard
richard,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 16 日
Philip
Philip,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Christopher
Christopher,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 14 日
Daniel
Daniel,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 12 日
Jace
Jace,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
brandie
brandie,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 6 日
Lovely hotel, great location to walk around downtown SLC. They had onsite garage parking for a fee.
Elizabeth
Elizabeth,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
Amanda
Amanda,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 4 日
JOSEPH
JOSEPH,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Tammy
We have stayed here many times and are always happy.
Tammy
Tammy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 31 日
No attention to detail
Cleanliness and attention to detail was lacking:
* bathroom wasn’t clean on check-in. I asked for them to clean again. Still unsatisfied
* chewing gum on the floor next to the toilet
* toothpaste on the bathroom cabinet near the bottom
* long hair in the bath
* white towels are threadbare and grey
* elastoplast on the carpet
* a piece of human skin (blister) on the carpet
* a plastic price tag on carpet
* fridge iced up and froze our food
* wooden stir sticks not replace on day 2
* I asked for a light airline type blanket as the duvet was too hot. I got a second duvet
* prep bowl tap didn’t work
真实旅客
3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 30 日
Horrible stay
Very upset with the cleanliness and guest services experience. Staff was rude, requested for my 2 rooms to be cleaned MULTIPLE TIMES and no one ever came. Soaps in showers were empty no toilet paper, towels smelled disgusting. Breakfast staff was rude nothing was refilled after 9:30 when breakfast is advertised to be open until 11.
Amanda
Amanda,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 30 日
BillieJo
BillieJo,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Eagle
Eagle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 29 日
Aaron
Aaron,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
This was a great hotel and I appreciated the EV charging