It was a bit disappointing that we had to wait for a room when we arrived. We had an event we needed to get to, so we left and then came back later to finish registering and get our room.
Majority of the staff were lovely, however, when we went for breakfast we found the service a bit lacking. Many tables not cleared of dirty dishes, lipstick on what were supposed to be clean mugs and drinking glasses, some of the serving staff just didn’t really fit in with the level of friendliness, and customer service of other staff.
Rooms were mostly clean, and housekeeping was excellent.