Hyatt Regency Mexico City

5.0 star property
Luxury hotel with spa, near Paseo de la Reforma

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Photo gallery for Hyatt Regency Mexico City

3 restaurants, breakfast, lunch, dinner served; Latin American cuisine
Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar
Sundeck
Meeting facility
Meeting facility
Hyatt Regency Mexico City offers a vibrant retreat near Paseo de la Reforma. Unwind at the spa with a massage or body treatment, then indulge in Latin American cuisine at one of the 3 on-site restaurants. Connect to WiFi, take advantage of dry cleaning services, and enjoy shopping on site. The helpful staff has left a lasting impression on previous guests.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet friendly

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Indoor pool
  • Breakfast available
  • 3 outdoor tennis courts
  • 24-hour fitness center
  • Sauna
  • Steam room
  • Valet parking
  • 24-hour room service
  • Room service

For families (6)

  • In-room childcare (surcharge)
  • Premium TV channels
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
The current price is CNY1,555
CNY1,859 total
includes taxes & fees
Nov 30 - Dec 1

Why we love this property

Pure relaxation retreat
This hotel offers a full-service spa with scrubs, facials, and massages. A sauna, steam room, and 24-hour gym create a perfect wellness sanctuary.
Culinary diversity
Latin American cuisine and Japanese garden views create memorable dining at the hotel. 3 restaurants, a cafe, and a bar complement daily buffet breakfast.
Luxury sleep comfort
Each luxurious room offers Egyptian cotton sheets and hypo-allergenic bedding for sublime comfort. Blackout drapes and pillow menus ensure perfect slumber.

Room options

Available filters for rooms
Showing 23 of 23 rooms

Club Room, 1 King Bed (Regency)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed

9.2 out of 10
Wonderful
(73 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Twin Beds

8.8 out of 10
Excellent
(20 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Room, 2 Twin Beds (View)

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Room, 2 Twin Beds (Regency)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Regency, Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Executive Suite

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Premium bedding
  • 93 sq m
  • 1 bedroom
  • Sleeps 3

Room, 1 King Bed (View)

9.0 out of 10
Wonderful
(26 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Twin Beds (Regency, High Floor)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 2 Twin Beds

Club Room, 1 King Bed (Regency, High Floor)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Pillow menu
Renovated in 2015
Blackout drapes/curtains
Premium bedding
Egyptian cotton linens
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

King Room

  • Sleeps 3

King Room with ADA Shower

  • Sleeps 3

Twin Room with Park View

  • Sleeps 2

Club King Room High Floor

  • Sleeps 3

Club Twin Room High Floor

  • Sleeps 2

Presidential Suite

  • Sleeps 3

King or Twin Room

  • Sleeps 2

2 Twin Beds Club Access

  • Sleeps 2

1 King Bed Club Access

  • Sleeps 3

Executive Suite

  • Sleeps 3

Regency King Suite

  • Sleeps 3

Room With 2 Twin Beds

  • Sleeps 2

Park King

  • Sleeps 3

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About the neighborhood

Map
Campos Eliseos No. 204 Polanco, Chapultepec, Mexico City, 11560

What's nearby

  • Parque Zoologico de Chapultepec - 3 min walk - 0.3 km
  • Avenida Presidente Masaryk - 3 min walk - 0.3 km
  • Auditorio Nacional - 7 min walk - 0.6 km
  • Chapultepec Park - 12 min walk - 1.0 km
  • Angel of Independence Monument - 8 min drive - 3.0 km

Getting around

  • Benito Juarez International Airport (MEX) - 34 min drive
  • Santa Lucía, Mexico (NLU-Felipe Ángeles Intl.) - 59 min drive
  • Toluca, Estado de Mexico (TLC-Toluca Intl.) - 61 min drive
  • Mexico City Buenavista Station - 22 min drive
  • Mexico City Fortuna Station - 31 min drive
  • Tultitlan Lecheria Station - 36 min drive
  • Auditorio Station - 4 min walk
  • Polanco Station - 11 min walk
  • Constituyentes Station - 25 min walk

Restaurants

  • ‪Regency Club - ‬1 min walk
  • ‪Alfredo Di Roma - ‬4 min walk
  • ‪Yoshimi - ‬1 min walk
  • ‪Agua y Sal Cebichería - ‬5 min walk
  • ‪Centro Asturiano de México, A.C. - ‬3 min walk

About this property

Hyatt Regency Mexico City

When you stay at Hyatt Regency Mexico City, you'll be in a great location, within just a 10-minute walk of Parque Zoologico de Chapultepec and Paseo de la Reforma. Guests can visit the spa to be pampered with Swedish massages, facials, or body scrubs, and RULFO, one of 3 restaurants, serves Latin American cuisine and is open for breakfast, lunch, and dinner. Other highlights at this luxurious hotel include an indoor pool, a bar/lounge, and a 24-hour fitness center. The helpful staff and location get great marks from fellow travelers. Public transportation is just a short walk: Auditorio Station is 4 minutes and Polanco Station is 11 minutes.

At a glance

DONE

Hotel size

    • 755 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; Check-in end time: midnight
    • Express check-in/out available
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total, up to 44 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite valet parking (USD 7.3 per day)
    • Wheelchair-accessible parking on site

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–11 AM
  • 3 restaurants
  • Bar/lounge
  • Coffee shop
  • Coffee/tea in a common area
  • 24-hour room service

Traveling with children

  • Childcare in room (surcharge)
  • Children's menu

What to do

  • Tennis
  • Fitness classes
  • Shopping
  • Bicycle rentals nearby
  • Golfing nearby

Working away

  • Business center
  • Meeting rooms
  • Conference center

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Limo or town car service
  • On-site car rental
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Bicycle rentals
  • Pool loungers

Facilities

  • 1 building/tower
  • Built in 1987
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • 24-hour fitness center
  • An indoor pool
  • Full-service spa
  • 3 outdoor tennis courts
  • Sauna
  • Steam room
  • Banquet hall

Accessibility

  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible lounge

Room amenities

Be entertained

  • Video-game console
  • LCD television
  • Premium cable channels
  • Video games
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Pillow menu
  • Blackout drapes/curtains
  • Turndown service
  • Premium bedding
  • Select Comfort mattress

What to enjoy

  • In-room massage

Freshen up

  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free newspapers
  • Free WiFi and wired internet
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include Swedish massages, facials, body scrubs, and body treatments.

Dining

RULFO - This restaurant specializes in Latin American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
YOSHIMI - Overlooking the garden, this fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
TEPPAN GRILL - This fine-dining restaurant specializes in Japanese cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
AMADO - Onsite coffee shop.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately USD 30 for adults and USD 15 for children

Children & extra beds

  • In-room babysitting is available for an extra charge

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 35 per pet, per night

Parking

  • Valet parking costs USD 7.3 per day

Policies

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Also known as

Hyatt Mexico City
Hyatt Regency Hotel Mexico City
Hyatt Regency Mexico City
Mexico City Hyatt
Mexico City Hyatt Regency
Regency Hyatt Mexico City
Hotel Nikko Mexico City
Hyatt Regency Mexico City Hotel

Frequently asked questions

Does Hyatt Regency Mexico City offer free cancellation for a full refund?

Yes, Hyatt Regency Mexico City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hyatt Regency Mexico City?

Yes, there's an indoor pool.

Are pets allowed at Hyatt Regency Mexico City?

Yes, cats and dogs are welcome, with a limit of 2 total and maximum weight of 44 lbs per pet. There's a charge of USD 35 per pet, per night. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Hyatt Regency Mexico City?

Yes, there's free self parking.

What are the check-in and check-out times at Hyatt Regency Mexico City?

Check-in start time: 3 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out are available.

What is there to do at Hyatt Regency Mexico City and nearby?

Practice your swing on the tennis courts. Additional recreation onsite includes fitness classes. Indulge in a treatment at the spa and enjoy a swim in the indoor pool. Hyatt Regency Mexico City also has a 24-hour fitness center and a sauna, as well as a garden.

Are there restaurants at or near Hyatt Regency Mexico City?

Yes, there are 3 onsite restaurants, featuring Latin American cuisine and garden views.

What's the area around Hyatt Regency Mexico City like?

Hyatt Regency Mexico City is a short 4-minute walk from Auditorio Station and 8 minutes' walk from Paseo de la Reforma. Travelers say the area is walkable and good for shopping.

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Hyatt Regency Mexico City Reviews

Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Popular mentions

Location
Room
Service staff
View
Restaurant
Amenities
Food
Parks
Neighborhoods
Breakfast

What guests liked

  • Breakfast was consistently excellent with a great selection and attentive service. (23 reviews)
  • The property offers excellent dining options with many restaurants within walking distance, providing a great experience for guests. (14 reviews)
  • The gym facilities were excellent, spacious, and well-equipped. (12 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Excelente hotel q
Eduardo, 1-night trip

10/10 Exceptional

Loved the location, very accessible to restaurants, coffee shops and shopping! Felt very safe walking around at all hours of the day or night!
Aida, 5-night trip

10/10 Exceptional

Great service, location and breakfast. Good gym and pool. Great value in my opinion.
Carlos, 3-night trip

10/10 Exceptional

todo excelente
Francisco Javier Lorenzo, 3-night trip

10/10 Exceptional

Great location
sergey, 6-night trip

10/10 Exceptional

Great hotel. The gym and other amenities are really nice, and the area is very walkable. Although pricey, I’d recommend staying here!
Annalisa, 3-night trip

8/10 Very good

Great facilities, beware the overpriced room service with the mixed drinks! Breakfast is to come back for again and again. Excellent gym.
Christopher, 6-night trip

10/10 Exceptional

Amazing stay at the Hyatt Regency CDMX. Perfect location, close to everything and impeccably clean room and common areas. Will definitely stay here again
Samantha, 3-night trip

10/10 Exceptional

Excellent!!
Jorge Iván, 2-night trip

10/10 Exceptional

Nice hotel
Kenneth, 1-night trip

10/10 Exceptional

Excelente
MANUEL VELAZQUEZ, 1-night trip

10/10 Exceptional

AMAZING! Always a pleasure to stay at the hyatt regency!
Raul, 4-night trip

10/10 Exceptional

Great Hotel in Polanco with many amenities and dining options
Albino, 1-night trip

10/10 Exceptional

Great location and amazing service! I left something in the room and Jessica found it for me and quickly was sent to the airport so I could take it back with me.
Sadaf, 4-night trip

8/10 Very good

Great stay in CDMX

The executive lounge upgrade was worth it. Service was excellent and the location is perfect
Girish, 3-night trip

10/10 Exceptional

Will go back easily.
Juan R, 5-night trip

10/10 Exceptional

Beautiful hotel, friendly staff, nice views. Close to the best dinning. Been staying here since the Nico days. Highly recommended
Oscar Federico, 1-night trip

10/10 Exceptional

Great
Guillermo, 3-night trip

10/10 Exceptional

Excelente
Monica, 2-night trip

8/10 Very good

The location is perfect! The hotel is not the best, but okay more like 4 starts. The gym is great, but it was dirty. The room was good and clean.
Luiza, 3-night trip

10/10 Exceptional

The location of the property is perfect. The area of Polanco has amazing restaurants, beautiful parks and cafes. The hotel is beautiful. The rooms are nice clean and spacious. The staff is always very nice and attentive. The breakfast buffet is really good and the service was excellent.24 hour room service. The sushi restaurant is really nice but the sushi is ok.
Jose, 1-night trip

10/10 Exceptional

Savitha

Wonderful experience. Great hotel , central location Good food on premise
savitha, 4-night trip

10/10 Exceptional

Food was not as expected especially coffee not hot .
gloria, 1-night trip

10/10 Exceptional

All great! Just Check in was bit long.
Daniel, 2-night trip

10/10 Exceptional

First class property
Anthony, 3-night trip