Overall the hotel is comfortable, however the location of the air-conditioning is a bit of a minor bother. It blows directly at the bed which can be a bit annoying when sleeping. Trying to turn off for the whole night is not possible as the room gets warm up quite quickly.
Apart from that, overall comfort and service is good.
Hui-Hsien
Hui-Hsien,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 3 日
Wei Teng
Wei Teng,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 2 日
MIYUKI
MIYUKI,3 晚行程
Expedia真实住客点评
2/10 很差
2023 年 4 月 9 日
Avoid this hotel. Rude staff
Rooms are very old, especially the washroom
The worst is the male staff in the breakfast
Very Rude ! We ordered food he showed us with black face & skipped our order
We are 6 , We have booked 4 rooms
Waste our money , Never Again!
All of us unhappy with this hotel
Sin Moi
Sin Moi,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2023 年 4 月 7 日
Never Again! Rude staff in breakfast
I regret I have booked this hotel
The male staff in charge of breakfast is very impolite. Never experienced such bad service
The room is very old too, not worth US85
I have booked 4 rooms,wasted my money
All of my family member not happy
Sin Moi
Sin Moi,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2023 年 4 月 3 日
OI MAN
OI MAN,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2019 年 12 月 17 日
Perfect location, very friendly and helpful staff. Will definitely come back
Room is spacious. Good location! The staff are friendly and actively show you the map to introduce the tourist spots.
真实旅客
2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2019 年 8 月 12 日
Very nice and helpful staff. Willing to provide travel information and advice.
Jack
Jack,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2019 年 8 月 5 日
All staffs are very nice and helpful. I will come back again!
ChakMan
ChakMan,3 晚家庭旅行
Expedia真实住客点评
8/10 很好
2019 年 7 月 19 日
地點好靜巷,飯店乾淨
真实旅客
1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 15 日
Breakfast very limited and had know balcony
Mason John
Mason John,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 8 日
직원들이 친절하고 전반적으로 숙소는 좋았으나 5층에선 미온수로는 목욕을 할 수 없을 정도로 수압에 문제가 있습니다(극단적으로 뜨겁고나 차가운 물 밖에 안나옴)
SEUNJAE
SEUNJAE,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 20 日
Staff were lovely, Room was clean but ventilation wasn’t great,
Ceri
Ceri,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 15 日
The room was spacious and clean with balcony overlooking the street. Great value for money and definitely coming back. The staff at reception were so friendly and helpful, especially the two young ladies. They went out of their way to help by offering guidance and information. They are both a credit to the hotel.
Michael
Michael,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 14 日
La chambre était bien mais la fenêtre ne donnait pas sur l'extérieur. Seul point négatif.
Le personnel etait vraiment sympa et pret à aider, très aimables.
Et le petit dejeuner était impeccable.
Tress
Gaëlle
Gaëlle,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 6 日
Personnel accueillant et toujours prêt à vous aider au top merci pour ce séjour
Rémi
Rémi,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 30 日
Rummet sakna fönster.
Peter
Peter,3 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 10 月 29 日
Hans
Hans,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 25 日
Comfort and convenience location, friendly staff.
Hui-Hsien
Hui-Hsien,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 10 日
Maltida worked, medium on mattress (medium and especially soft can be a challenge to find in south east asia). Breakfast was delicious and ample enough variety and good juice and coffee. staff was friendly and helpful. used airport transfer service. my intl phone was acting up at airport, so had to buy vietnam sim to make contact with hotel and coordinate my pickup. arrival area was confusing and chaotic. and lots of tots trying to get you into their transport cars. Overall stay was great. its in very busy portion of old Hanoi, so walking, traffic and tots can be overwhelming.
Eric
Eric,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 10 月 9 日
Not a great stay
The front desk staff was very helpful throughout the stay. The rooms were run down. The worst part of the stay was, the cleanliness of the room. There was dust and dirt on things that were never cleaned throughout my stay, the glass cups I used, the staff never actually provided new ones, they put back the old ones without washing and I realized this when looking to use and noticing.
Ngan
Ngan,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 9 月 8 日
Great staff , breakfast was good . Close to everything .