So surprised when they upgraded my room to a suite. Lovely. Spent quite a bit of time working in the room. It was spacious and very comfortable. Loved the bed. I will definitely stay again.
Patricia
Patricia,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 2 月 10 日
真实旅客
1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 1 月 30 日
The staff was excellent (Matt was very professional and helpful) Breakfast was very good!
However the AIR CONDITIONER in our room was not working. They had this big portable Air Conditioning unit that they had a LARGE HOLE IN THE WALL THAT YOU COULD SEE AND HEAR THE TRAFFIC AND PEOPLE IN THE PARKING LOT OUTSIDE that was hard to program and you could not direct the Air Flow where you wanted and bounced off the wall next to the bed and made it very uncomfortable so I just turned it off. The Air Conditioning unit was close to the corner of the bed blocking access around the bed opposite of the bathroom and had to climb on and off the bed to get around to the living area and bathroom. The shower was not draining very well and would start to overflow into the bathroom so you had to turn off the water and wait until it slowly drained. Have been there with family members before and it was an amazing experience being part of the MARRIOTT Chain of Hotels.
Nathan
Nathan,3 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 29 日
Timothy
Timothy,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 1 月 21 日
Nataly
Nataly,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 11 日
Yeni
Yeni,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 1 月 10 日
You really need a car to get around the area - and while that is on me, I found staff very unhelpful for the most part in helping arrange transportation or tours. They generally had an "oh well" attitude - including trying to extend our stay on the first day there. On the final day there was helpful person at front desk who suggested the "day use.com" website for us to use by the Honolulu airport. There is just not much to do in Kapolei without a car - again on me - but I found the staff to be average with suggestions or helping. I did not sense anyone wanted to go above basics.
Toupey
Toupey,4 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
NA
Maribel
Maribel,5 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Very comfy beds!
Really good stay! The bed was so comfy! Breakfast was hot and delicious! Staff was very friendly! We would stay there again!
Kim
Kim,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 10 日
Ernesto
Ernesto,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 9 日
Several food trucks arrived at dinner time making our dining options very easy.
Bruce
Bruce,2 晚浪漫旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 9 日
Dilip
Dilip,8 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 1 月 8 日
Great location, good staff.
Justin
Justin,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 1 月 7 日
The hotel was nice and roomy but it's the hidden check-out fees that will get you. First is the Island Conservation FEE of $3.80 DAILY!!! Then the Legacy Carbon FEE of .62 cents DAILY!!! What's that for?? Breathing air in the hotel!??? Then on top of the $35 daily parking fee, they TAX you on that, I've paid for parking in other hotels and was NEVER taxed! Other than those ridiculous fees, stay was pleasant.
Steven
Steven,2 晚家庭旅行
Travelocity真实住客点评
10/10 绝佳
2025 年 1 月 6 日
Was great
MARIA
MARIA,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 31 日
Baldwin
Baldwin,3 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 30 日
Kazuki
Kazuki,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 24 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2024 年 12 月 24 日
Room could use some deep cleaning. Had a musty smell when we entered the room
Terry
Terry,5 晚家庭旅行
Orbitz真实住客点评
6/10 好
2024 年 12 月 23 日
Shin
Shin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 16 日
I don’t think that you should have to pay for parking.