This property is very dated and expensive for what it is.
Ali
4 晚行程
10/10
Such a wonderful stay in a beautiful location!!
Amy
2 晚家庭旅行
10/10
Beautiful grounds
Matthew Lee
8 晚浪漫旅行
10/10
真实旅客
5 晚家庭旅行
10/10
Beautiful property!!! All of the staff was helpful, friendly and caring. The room was very comfortable and the food exceptional.
Cynthia
7 晚行程
10/10
We celebrated our 25th Anniversary at this gorgeous resort. Swimming in the lagoon pool by moonlight was magical.
Courtney
1 晚行程
10/10
Jyoti
3 晚行程
10/10
Paul
2 晚行程
10/10
My favorite hotel in the world
Mark
5 晚家庭旅行
10/10
Beautiful property with great views and friendly staff!
johanna
4 晚行程
10/10
Kathryn
1 晚商务旅行
8/10
The facility, location and staff are great. A really enjoyable resort to stay. Would return. Only disappointment is that some of the prices for meals, like the breakfast buffet, are unjustifiable and have the flavour of price gouging.
James
4 晚家庭旅行
10/10
Amazing stay! Expensive place, but everything was nice and service was great.
真实旅客
3 晚行程
10/10
Pooja
5 晚行程
10/10
Amazing property with beautiful views and wonderful pools.
Conrad
6 晚家庭旅行
10/10
Li
4 晚行程
10/10
Came here 5.5 years after our honeymoon. Only stayed one night as we were island hopping. Made me appreciate this place even more. Yes it is pricey but the staff would do pretty much anything for you. All expectations were met and exceeded. Kudos again to this Hyatt property
Richard
1 晚家庭旅行
10/10
Brandon
7 晚行程
6/10
Staff from the front desk to the sundries store were NOT customer service stars at all, there was an undertone of job misery throughout, which is terrible to be around. I would also say that, while billed (and billed $$) as a luxury resort, this Grand Hyatt needs to do better - everything from the door to our room to the poolside chairs need some updating - it’s getting a little old/tattered. This is basically a cruise ship on land and anything besides ice and water were extra charges - FYI. Breakfast buffet was really good with so many options besides just “breakfast food”. The resort is family friendly which is great, but lots of babies and little kids through out all pools (including the “adult” pool). Overall this place doesn’t live up to expectations or price - just being honest. Kauai and it’s weather and scenery were certainly 5 stars though!