It’s one of the worst experiences I had with Singapore hotel. The aircon is super noisy and you just can’t sleep and the balcony is big occuoy 1/3 of the room. The amenities are not good. Not even have a bath tube. The curtain is not automatic. The services is so bad that you can wait up to 30 mins and nobody pick up the services call. I negotiated with them for 2 hours to cut short my stay with them. The attitude was so bad and not helpful. No apologies and compensation. I asked for gm to call they never did or any follow up after my complaint.
very modern building, very good swimming pool, sky lounge
Chung Pun
Chung Pun,2 晚家庭旅行
Expedia真实住客点评
6/10 好
2023 年 7 月 14 日
The check in was slow and the front staffs seem inexperience. Overall the room is small and not as grand as the photos
Chi Man
Chi Man,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 25 日
Excellent Experience at Pan Pacific Orchard
This hotel is absolutely stunning inside and out. The service is impecable from the hotel concierge to the wonderfully friendly Chef Boz. The food was terrific, the coffee from the barista each morning was superb, the hotel was immaculate. I will definintley be coming back and have already recommended it to friends.