Check in staffs are careless in working ,often got the date wrong of key card and I was asked to go up and down to correct it .I saw many customers have the same situation
真实旅客
3 晚家庭旅行
Expedia真实住客点评
4/10 尚可
2019 年 9 月 28 日
hiu tung
hiu tung,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2019 年 7 月 20 日
quite OK la. acceptable.
but due to in the center of the city, too much noise.
真实旅客
4 晚家庭旅行
Expedia真实住客点评
8/10 很好
2019 年 3 月 28 日
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2019 年 3 月 24 日
It ok in the whole but it has many rooms for improvement
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 11 日
Ahsan
Ahsan,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 7 日
Not a great experience
Great location in the town centre. Close to rail station. Complicated access for Taxis as there are barricades at both ends of the street.
Hotel undergoing rennovation so rooms experienced a lot of noise during the day.
Windows were single glazed, very dated and allowed all external noise in, even from the 6th floor where I was based.
M
M,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 7 日
Happy for one night
Missoum
Missoum,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 5 日
Samantha
Samantha,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 4 日
Nite out
Wr stayed here last night. Room was clean. Beds were comfortable.
No communication from the check in clerk. Didn't tell us our room number or floor. The one lift was out of service. And the working lift took forever arrive. During check out time we waited about 20 minutes for the lift but still ended up walking down 5 floors because the lift was rammed. The hotel could do with a face lift as it looks run down. No signage on any floors to indicate where rooms were.
Lisa
Lisa,1 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 27 日
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 25 日
Shaika
Shaika,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 23 日
Mark
Mark,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 21 日
真实旅客
1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 17 日
Tina
Tina,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 15 日
Antony
Antony,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Basic and overpriced
The hotel is right in the centre and very close to New Street station. Check in was simple and the staff were polite & friendly. Lift was extremely slow but I was only on 2nd floor so took the stairs. On opening the door to my room the smell of smoke hit me, it was as if there had been a fire close by and the room was smoke damaged. I immediately noticed that there was no window so the room became very stuffy at night. Aside from these two issues the room was clean and comfortable. This was a last minute booking and seemed to be the only hotel available unless I wanted to spend £500 for 2 nights. My stay cost just short of £300 room only for 2 nights. I am unlikely to stay again.
真实旅客
2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 11 日
Excellent stay!
Very nice and comfortable room. Shower takes a bit of time to heat up but nevertheless was very clean, as was the rest of the bathroom. Would definitely stay again! Best location, right in the centre of the town. Only bad thing was that only 1 lift was working, sometimes had to wait a while, but then again you get your steps in for the day taking the stairs!
Michael
Michael,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 11 日
Paul
Paul,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 9 日
Excellent value for money
Perfect central location when arriving by train to spend evening and catch early hours Uber to airport. Friendly reception. Spacious, comfortable room with huge windows and open view. Super comfortable bed. Bang in the middle of a buzzing backdrop of restaurants. Would recommend and will return when needing a nightcap to catch a flight or connection. Works going on but they didn't impact us. A very old but comfortable feel, vibe.
Anupameya
Anupameya,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 9 日
Hotel being upgraded.
I think my room was an old one
AAND COST £200 a night.