The service was amazing however the quality and feeling safe in these suites was not. We booked a stay and we were welcomed with great service from check in. When going to our room, we were located in section 2 and it appeared that the stair case was detaching from the building, as the stairs are exterior. When getting into our room, I had observed that the phone cord had been cut, several items were broken in the room; this made me feel a little uneasy. The bathroom was completely filthy, and there was something smeared all over the walls. The very kind front desk lady offered to switch the room, but the second room she offered was no better. It had appeared as though the door had been kicked in or pried open and it was very loose near the deadbolt even when locked. Needless to say, we packed up our belongings and left due to the poor safety condition of the hotel.