This is the first automated check in and it was very dissatisfying. There was no human being to get a blanket or pillow etc. The machine required a $100.00 deposit which was to be credited back to me. At checkout Wednesday (4 days ago) and has not been credited to my account yet. Not happy.
Katharine
Katharine,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Great experience, all clean good service good staff we enjoyed and planning back again soon 🙂
damian
damian,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 30 日
Jessica
Jessica,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 27 日
Friendly customer service. Clean
Darita
Darita,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
janet
janet,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 26 日
Steve
Steve,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 26 日
Simple and efficient, clean and well run.
Pleasant check in, convenient location, was a bit noisy at night, but it was a holiday weekend. Simple and efficient, excellent for the price on Hotels.com.
Karen
Karen,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 22 日
Awful Management in the morning
Rude front desk. Booked a 2 day stay. Had to switch rooms TWICE the first night because TV would not work properly. They put me in a king suit which is the same size with less pillows then the Queen room. Thennnn I tried to book a 3rd night and the manager tried to tell me I HAD to pay for a king suit OR leave at 11am and wait til 3pm to switch rooms back to a queen suit. You could tell the manager did not give a S#it about the customers as there was plenty of queen rooms available and we did not even request house keeping at all! AWFUL AWFUL on site customer service. I wish I could rate 0 out of 5 stars! What a shame!
Brad
Brad,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Very nice after a disappointing stay at another hotel.
I would stay here again staff is friendly and helpful.
Pamela
Pamela,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 14 日
Paid extra for a deep soaking tub was a regular bathtub outside condition is not very well kept up. I have still yet to receive my deposit back even though I’ve called them and they’ve reassured me that it’s supposed to be coming. Just feel like for the price that I paid for that hotel there’s definitely better choice hotels out there Also charge you extra when you get to the room even though the website says no extra charges.
Bonnie
Bonnie,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 11 日
Requires more money when you get there that isn’t discussed and haven’t gotten my deposit back yet even thou all I did was sleep there
Bonnie
Bonnie,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 9 日
Great
Wonderful
Claudette A
Claudette A,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 7 日
Blanca
Blanca,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 4 日
Julian
Julian,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Yosbany
Yosbany,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 5 月 3 日
Non quality inn
No one physically there to check-in and out. I've seen this before but not many places. Usually overnight near I-75. Why do a online check in and payment just to arrive and then be surprised with new hidden fees and no tap to pay option, or if cash $250. They charged my card and gave me a hard time although it was in the right cancellation policy timeline to do so. Charged for one night out of two. Will never go there again because of rhe hassle. Talking to someone on a screen in a local place with very LIMITED options. Felt just like the scam it was.
Eboni
Eboni,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 3 日
Obed
Obed,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 2 日
Elizabeth
Elizabeth,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 1 日
Very last minute Friendly staff
The gentleman at the reception late at night was very friendly and polite. very basic continental type breakfast. Bed was comfortable and room was clean