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Hotel West Refugio

2.0 star property
San Juan del Río hotel with outdoor pool and pool bar

Choose dates to view prices

Located near vibrant streets, Hotel West Refugio offers a warm welcome with an outdoor pool and sun loungers. Unwind at the poolside bar or take in the views from the garden and terrace, all while staying connected with in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
  • Bar
  • Non-smoking

Main amenities (7)

  • Daily housekeeping
  • Outdoor pool
  • Pool bar
  • Bar/lounge
  • Terrace
  • Garden
  • Limited hour front desk

Feel at home (6)

  • Microwave
  • Private bathroom
  • Television
  • Garden
  • Terrace
  • Daily housekeeping
The current price is CNY339
CNY406 total
includes taxes & fees
Apr 27 - Apr 28

Room options

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Habitación Doble Individual

10.0 out of 10
Exceptional
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  • 25 sq m
  • Sleeps 2
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Habitación Familiar | Down comforters, individually decorated, individually furnished, desk

Habitación Familiar

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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Down comforters, individually decorated, individually furnished, desk

Habitacion Estandar (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Twin Beds

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Habitación Queen Size | Down comforters, individually decorated, individually furnished, desk

Habitación Queen Size

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Cto. el Molino Centro, San Juan del Río, QUE, 76800

What's nearby

  • Senor del Sacro Monte Temple - 9 min walk - 0.8 km
  • Fundadores Square - 14 min walk - 1.2 km
  • Nuestra Senora de Guadalupe Church - 14 min walk - 1.2 km
  • TecMilenio University San Juan del Rio Campus - 4 min drive - 1.9 km
  • Aqueduct of Santiago de Querétaro - 57 min drive - 67.5 km

Getting around

  • Queretaro Intl. Airport (QRO) - 42 min drive

Restaurants

  • ‪Finca Santa Veracruz - ‬11 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪Il Corridoio - ‬11 min walk
  • ‪The Italian Cofee Company - ‬10 min walk
  • ‪Carnitas Estilo Michoacán - ‬18 min walk

About this property

Hotel West Refugio

Hotel West Refugio is a great choice for a stay in San Juan del Río. After splashing around at the outdoor pool, you can unwind with a drink at the bar/lounge. A poolside bar and a terrace are offered, and in-room conveniences include refrigerators and microwaves.

At a glance

DONE

Hotel size

    • 10 rooms
DONE

Arriving/Leaving

    • Check-in start time: 2:30 PM; Check-in end time: 11:00 PM
    • Contactless check-in available
    • Early check-in subject to availability
    • Minimum check-in age: 18
    • Check-out time is 1:00 PM
    • Contactless check-out available
DONE

Special check-in instructions

    • The property charges 5 percent for credit card payments
    • The front desk is open daily from 7:00 AM - 11:00 PM
    • Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
    • This property doesn't offer after-hours check-in
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets allowed (dogs and cats only, 2 total)
    • Service animals welcome
    • Specific rooms only, restrictions apply*
    • Pets must be supervised
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Onsite parking limited
    • Onsite garage
    • Free offsite parking within 3 ft
    • Street parking available
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Bar/lounge
  • Poolside bar

Services

  • Front desk (limited hours)
  • Pool loungers

Facilities

  • Garden
  • Terrace
  • Mosquito nets
  • An outdoor pool

Room amenities

Be entertained

  • 34-inch Smart TV
  • Digital TV channels
  • First-run movies
  • Netflix
  • Streaming services

Home comfort

  • Ceiling fan
  • Window screens

Sleep well

  • Down comforter
  • Blackout drapes/curtains
  • Bed sheets provided

What to enjoy

  • Individually furnished and decorated

Freshen up

  • Private bathroom
  • Shower only
  • Soap and shampoo
  • Towels
  • Toilet paper

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Refrigerator
  • Microwave
  • Shared kitchen access
  • Blender
  • Coffee grinder
  • Ice maker
  • Paper towels

More

  • Daily housekeeping
  • Access via exterior corridors
  • Restaurant dining guide

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 5 percent

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher on site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express

Also known as

Hotel West Refugio Hotel
Hotel West Refugio San Juan del Río
Hotel West Refugio Hotel San Juan del Río

Frequently asked questions

Is there a pool at Hotel West Refugio?

Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.

Are pets allowed at Hotel West Refugio?

Yes, cats and dogs are welcome, with a limit of 2 total. Food and water bowls are available. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Hotel West Refugio?

Yes. Parking spots may be limited.

What are the check-in and check-out times at Hotel West Refugio?

Check-in start time: 2:30 PM; Check-in end time: 11:00 PM. Check-out time is 1:00 PM. Contactless check-in and check-out are available.

What is there to do at Hotel West Refugio and nearby?

Hotel West Refugio has an outdoor pool and a garden.

What's the area around Hotel West Refugio like?

Hotel West Refugio is a short 11-minute walk from Senor del Sacro Monte Temple and 15 minutes' walk from Nuestra Senora de Guadalupe Church.

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Reviews

Hotel West Refugio Reviews

9.2

Wonderful

9.6

Cleanliness

10

Location

9.6

Staff & service

9.2

Property conditions & facilities

Reviews

Verified

10/10 Exceptional

Had a great time. Staff was great.
Marivel, 1-night trip
Verified

10/10 Exceptional

Nice place to stay. Staff it’s so friendly and nice. 10 out of 10 for this place. Few things. Pool is to small. Need bar options if you like to drink. But you can bring your own stuff and sit on the patio.
Miguel, 1-night trip
Verified

8/10 Very good

Cute friendly affordable full kitchen

small and cute property. pool needs more skimming but it's great to refresh. beds are comfortable, clean bathrooms. The ony issue is no AC. Still, host was very kind and lent us a portable fan. Kitchen is large, and it has all you can need.
martha, 1-night trip
Verified

8/10 Very good

En general, tuve una muy buena estancia. El hotel está muy limpio, eso es impecable. La cama también es muy buena, se duerme bien y es cómoda. El personal es muy amable, incluso me ofrecieron guardar el coche, lo cual se agradece. La cocina exterior está muy bien equipada, casi como algo semi-profesional, con todo lo necesario. Por otro lado, esperaba una experiencia más “western” en la habitación. Afuera sí hay ambiente, pero dentro es bastante simple. La decoración no siempre es coherente (la silla plegable, la lámpara), y al final no se siente mucho el concepto. Un detalle importante: los enchufes están detrás del buró, nada práctico para cargar el teléfono. Y la puerta del baño pega contra la pared, lo que puede hacer ruido por la noche. La piscina está bien, pero el agua estaba muy fría (en marzo), así que no se pudo aprovechar. En resumen, es un hotel agradable, muy limpio y bien atendido, pero le falta un poco más de ambientación en las habitaciones para que la experiencia sea completa.
Dominique, 1-night trip
Verified

10/10 Exceptional

Muy bien ubicado, habitaciones limpias y cómodas
MONICA, 1-night trip
Verified

10/10 Exceptional

Muy Buen servicio
Mónica, 1-night trip
Verified

10/10 Exceptional

Limpieza
Ana María, 1-night trip
Verified

10/10 Exceptional

Está original el concepto y muy limpio Nos gustó bastante
Juan Carlos, 1-night trip
Verified

10/10 Exceptional

Muy agradable

La alberca es súper pequeña y no climatizada..
MARIA DE LA LUZ, 2-night trip
Verified

10/10 Exceptional

Rincón agradable

Atención amable y precisa del personal, instalaciones muy amenas. Excelente concepto country.
2-night trip
Verified

10/10 Exceptional

Excelente propiedad, ya es la segunda vez que me hospedo y es muy comoda
Cristopher, 1-night trip
Verified

10/10 Exceptional

Es un lugar muy bonita, la tematica le da originalidad y el personal muy amable en todo momento.
Javier Isaias, 1-night trip
Verified

10/10 Exceptional

Excelente Ubicación y Decoración
Fernando Alonso, 1-night trip
Verified

10/10 Exceptional

Todo muy bien.
Ingrid, 1-night trip
Verified

10/10 Exceptional

Esta lindo el lugar
PATRICIA, 1-night trip
Verified

10/10 Exceptional

Muy amables y atentos
Enrique, 1-night trip
Verified

10/10 Exceptional

El viejo oedte

Fue fácil llegar, está súper lindo el lugar la atención seguridad super recomendable.
Christian, 1-night trip
Verified

10/10 Exceptional

Muy buena por aceptar perritos!!!
Fabian, 2-night trip
Verified

10/10 Exceptional

Tranquilidad

Esta muy comodo y muy tranquilo, se duerme muy agusto
Dennise, 1-night trip
Verified

8/10 Very good

Todo estuvo bien. Lo único que falta por mejorar es que no te cobren un porcentaje por pagar con tarjeta de crédito.
María Eugenia, 1-night trip
Verified

8/10 Very good

Buen punto intermedio para descansar

Muy tranquilo, para descansar.
Alberto, 1-night trip
Verified

10/10 Exceptional

Un lugar súper bonito y tranquilo para descansar, todo muy cómodo, cubre todas las necesidades. El personal muy amable.
Marco Antonio, 2-night trip
Verified

10/10 Exceptional

El lugar es increíble, muy temático y acoger sinceramente no dudaría en volver
Cristopher, 1-night trip
Verified

10/10 Exceptional

Esta muy bonito todo
Francisco Javier, 1-night trip
Verified

10/10 Exceptional

Como reseña, me hospede en este hotel hace casi 1 año y olvidamos un monedero, regrese a hospedarme este año y aun conservaban el monedero de forma intacta con documento, billetes y monedas, quede sorprendido de la honestidad de ese lugar, super recomendable.
Avelino, 1-night trip