Very small rooms with the bathroom even smaller. Pillows were too hard to sleep on. The hotel rooms and hotel looked totally different to the pictures advertised. Location was the only good thing about this hotel. The parking charge was very expensive considering it was the hotels own car park.
真实旅客
3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 28 日
Sonia
Sonia,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 27 日
真实旅客
1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 26 日
Caitlin
Caitlin,1 晚结伴旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 25 日
James
James,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 24 日
The rooms need urgent refurbishment
mark
mark,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 24 日
Noisy and they know it, guests should be warned
Disturbingly noisy at least during the week end nights because of the loud music coming from the neighbouring clubs and bars till early hours.
Fortunately I was not close to the ongoing renovation work of the hotel itself.
Other little flaws like non-functioning USB outlet and lightning, too.
Kind cleaning staff and some receptionists, however majority of people at the reception did not seem to be able to communicate neither with guests nor between themselves. Their stubbornly quiet way of working without speaking and just leaving the customer was embarrasing.
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Really friendly and I could stay with my dog and a good price
Gaynor
Gaynor,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 7 月 21 日
Easy stay for 1 night
Central hotel with no thrills, in the middle of Chinatown. 10min walk from Birmingham New Street. Round the corner from the bull ring & round the corner for coach pick up for Aston Villa events. Bar & restuarant was better than the room, which needs renovating so looking forward to these improvements once completed.
Cordelia
Cordelia,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 7 月 14 日
So standard
The room was ok, it's quick from the main train station, but a bit pricey.
Lost something - emailed and called, have had no response whatsoever.