Ridiculous experience — Zero stars if I could
$650 a night for what?
They wouldn’t even bring bowls and spoons to our one-bedroom suite. We asked — they refused.
No complimentary waters in the room, even though there’s a coffee maker. Makes no sense.
Housekeeping only every other day? At this price point? Wild.
The pool attendant literally refused to take our towels — said he “doesn’t touch other people’s towels.” But they’re obsessed with tracking towel cards. Make it make sense.
We booked a cabana from 7:30 AM to 4:30 PM — but apparently “service doesn’t start until 11 AM”? Then why charge me from 7:30?
And to top it off, they didn’t even automatically apply our $75 food credit. I had to catch it, call them, sit on hold for 10 minutes just to get what was already promised.
Completely disappointing stay. Won’t be back.
Daniel
Daniel,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
Highly recommended
The bungalows were incredibly comfortable and perfect for our family. The property is well designed and after 30+ years of coming to West Maui it is now one of my favorite properties by far…
James
James,7 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 21 日
Patricia
Patricia,3 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 7 月 21 日
My room was filthy and smelled like urine. The activities would let you sign up fir
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 14 日
Todd Mitchel
Todd Mitchel,7 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 12 日
The hotel was great and the breakfast package was worth it. Our room seemed alittle dated but was still very nice. Best smelling soap and shampoo ever
真实旅客
4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 10 日
Anthony
Anthony,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 8 日
Amazing stay right on the beach front… very laid back and relaxing.
真实旅客
6 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 26 日
Darci
Darci,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 25 日
My hotel room was clean, confortable and had a terrific view.
Charlotte
Charlotte,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 24 日
Comfortable Bungalow
Bungalow was nice and updated. Good air conditioning and comfy beds. It could use an inside table or chair. The table was outside on the patio and if it’s too hot that’s not comfortable. Also be aware that if you have a bottom bungalow, you might hear noise from your upstairs guests.
Kelly
Kelly,5 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 22 日
Mahendru
Mahendru,2 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 19 日
Nice hotel
Overall it’s nothing fancy but it’s right on the beach and they have a small pool and a few fire pits to watch the sunset is stunning. There’s a luau next door and the restaurant has good food and the views are spectacular. The rooms are tiny, the decor is authentic Hawaiian. They also have bungalows so it’s a great place for families lots of open space to run around.
Don
Don,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 15 日
The view is amazing
Ahmed
Ahmed,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
A Royal Experience
What a lovely resort. The wood is Hawaiian carved wood on everything and it makes me feel like royalty for sure!
We have a room with an astounding view of the ocean. The beds were perfect and we slept well.
Sandra
Sandra,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
Danilo
Danilo,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 4 日
John
John,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 2 日
Great stay for locals and visitors!
This hotel was so cute and the staff were incredibly friendly! They were so kind and helpful. We requested an early check in and they said they would give us a call to let us know. We got early check in and it was nice. The pool is great. There is a beach entrance right in front. The pool food and bar offers 15% kama'aina rate. Which was great! Would stay here again