The check in staff was top notch. Clean room and facilities. The pool was clean. However, that night I messaged the property, since the phone in the room did not work and my cell wouldn't connect, to let them know there were was what sounded like a group of older teens or young adults in the room below that were absolutely screaming and banging around in the room. Since it wasn't too late yet, i let it go at that in hopes they would realize they weren't the only people staying there and maybe it was time to quiet down. By midnight, it just got worse so i went down to the front desk. The lady acknowledged what i said but i don't believe anything was done because they woke us up at 2am yelling again. Just really disappointed, as everything else was great.
night