The staff is great, always welcoming. Hotel is beautiful and cozy, a great historical place. Cocktails were NOT good downstairs, but bartender was fun and friendly. We didn’t get service in the room for a few days, no fresh towels and no toilet paper either on last day, but when I requested it was provided within 15 minutes and I was told that it’s upon request, so have that in mind. Really quiet place, great bed. Room smelled a bit old and there’s no ventilation anywhere. Overall I enjoyed my stay, just keep in mind it’s not top service.