The stay at the Anatole Hotel in Hanoi was excellent from the moment we arrived. The hotel staff was overly formal, from the people who greeted us at the door, those who checked us in (Torres), Kenny, Hieu, and Escanor at the pool/the restaurant, the chef, the cleaning staff, in short, everyone. They truly made us feel at home, assisting us at all times with their recommendations for restaurants, tours, and shows. On the other hand, the room was a good size, very clean! The breakfasts were exquisite. The hotel was super well located!! I wouldn't hesitate for a second to stay here again.