We had a kitchenette room only enough dishes for people there was 3 of us only 1 pan. One of the pillow cases was dirty, it was noisy, the internet and TV kept going in and out. We'll never stay there again.
Christine
Christine,3 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 2 日
Checked in to food on counter area,dirty carpet,and shower walls.
真实旅客
1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 3 月 29 日
It was cheap and there is a reason.
Justin
Justin,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 25 日
Tracy
Tracy,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 24 日
Alison
Alison,3 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 23 日
Highly do not suggest
I wouldn’t recommend this place to a single person. From check in, we were told they wouldn’t be cleaning our room because the staff was “too busy”. She told us we could walk down to the front desk for extra essentials if we “really needed them”. That wasn’t terrible so whatever then we get to our room and there’s mold surrounding the heater unit and the exterior window. Disgusting. The tub still had hair in it from the previous guest and there was an empty apple juice jug under the chair. Guess their housekeeping was just “too busy”. We went to go to the pool hoping it would redeem our stay but the pool was insanely cold, no way it was a temp over 60. The room the pool in was also no warmer than 70 which isn’t typical for that environment. The exterior door on the side entrance was propped open with a brick because the card reader was broken. It was left propped the first night which is a huge security risk. I never mentioned this to the front desk because each time we passed, they appeared to simply “too busy” and not from other guests. Super disappointing. The only thing this place has going for it would be the location.
When we arrived the pool was broken and closed so we resigned to watching TV which also didn't work. We had front desk guy come up and he couldn't get it to work either, I've machine was broke also so he wanted to move us and we said can we just get our money back and go elsewhere and he said sure but when we had Expedia requested our refund they declined. It was very fidgeting that they treat customers that way. Stay somewhere else
Monty
Monty,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 1 日
John
John,1 晚家庭旅行
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 30 日
I called the direct reservation line to ask about park and fly rates- they said parking is complimentary for guests- including long stays while we fly, and even if we chose to book with Expedia. I thanked James for the information and proceeded to book with Expedia. We arrived at the hotel at 11pm after a five hour drive. The front desk informed me it is $20 per day to park and whoever told me it was free told me wrong. He was not empathetic and did not attempt to resolve the misinformation at all. His tone was curt and dismissive. I called customer service to complain but have not heard back.
The hotel is understaffed and smelled like pot. Otherwise the room was clean and comfortable.
Joanne
Joanne,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 30 日
Abdi
Abdi,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 29 日
Nice pool
Jennifer
Jennifer,3 晚家庭旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 27 日
We planned on staying at this hotel and as advertised it has free onsite parking lot for the airport. I felt like this was a bait and switch business model. All hotels around the area post the amount per day to park but this hotel states on Expedia free onsite parking but was not. $15 per day for a lot is steep.
Rooms were decent and the Outback restaurant is nice. Shuttle to the airport leaves every 30 minutes and fills up quickly.
Anthony
Anthony,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 24 日
Indania
Indania,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 24 日
I really enjoyed my stay here. I loved that it had shuttle service not just to airport but to MOA. The breakfast was hot and plentiful. And staff was always helpful. I would definitely stay again and recommend to others
Francisca
Francisca,2 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 21 日
I would say everything was great but the bed needs to be replaced. Needs to be more soft and needs a thicker blanket for winter. We needed to ask for an extra blanket, witch they greatly gave to us. I would stay here again.
Danielle
Danielle,1 晚家庭旅行
Travelocity真实住客点评
10/10 绝佳
2024 年 12 月 19 日
Timothy
Timothy,7 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 12 月 19 日
Very old property but the staff was great. Very helpful.
Britny
Britny,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 13 日
It was great
Sara
Sara,4 晚商务旅行
Expedia真实住客点评
6/10 好
2024 年 12 月 11 日
Good/ but not good
The room was clean, but room service didn’t come around, and clean the room at all doing the four day stay. The safe was locked and I asked it to be unlocked so we could use it, they never came to do it. I had to keep asking for towels and going to the front desk to pick them up.