Saigon 9 is a mix of holiday rentals along with permanent residents. There is no front desk, so all communication is directly with your room manager. We used Whatsapp for this. It's in district 4, away from the main part of town. But it does have a lot of little roadside eateries if you want to try local dishes. Those we tried were excellent, especially the Banh Mis. Pool & area was very nice, but a pity that the bbq's have been removed. Also pool hours could be longer. At the moment it's open 10am to 5pm. We were meant to get extra towels on 3rd day, which didn't happen. Also, after being asked to wait at our room for someone to take us to pool to be given towels, this didn't happen either until I messaged. They were waiting at pool for us, but without our towels. But that's all part of the crazy fun of travel. Our room was clean & comfy, with a balcony that overlooked a school, so that was nice. There were 4 small packs of toothpaste & t'brushes, large bottle of body wash & shampoo. But no tea, coffee, sugar or milk. Also kitchen was missing teatowels & cutting board. There was a washing machine on balcony, which we didn't use, but would be handy if needed. You need to have your own washing powder/liquid. There are several little shops like 7Eleven, cafes & kidzones right next door. We enjoyed our 3 night stay.