The staff were lovely and breakfast okay but room was damp wallpaper hanging off bed uncomfortable and creaked everytime you moved
Nicola
Nicola,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 20 日
Poor for what they charge
Carpet area by radiator was wet, toilet flusher kept getting stuck and you can’t reach the facility Guy most of the time and never anyone at reception, had to use the outside toilet for 2 days, safe to say I am never returning there, you even have to pay for car park untop all the poor service
真实旅客
4 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Great staff - shame about the r
Staff absolutely amazing. 5/5 for politeness and attiveness. Condition of property in need of a good overhaul. The room I stayed in had water mark around the light fitting, paint peeling from skirting boards, marks on curtain. Not enough hangers or storage space.
Amanda
Amanda,3 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 4 月 14 日
Could do with a some tlc. Hot tub extra £180 for 3 hours with 7 days notice) corkage fee £30 per bottle. Bar never open. Water on a timer (prepare for a cold shower).
Nita
Nita,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 11 日
Very nice hotel near to the beach and restaurants
Hamood
Hamood,1 晚家庭旅行
Expedia真实住客点评
6/10 好
2025 年 4 月 8 日
claire
claire,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 7 日
People are very friendly and I felt safe with my kids. It's very close to the seaside, shops and the park. It was great.
Ana
Ana,2 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 3 月 31 日
Good location to BIC
Very friendly staff. Food tasty. Good location. Room for improvement.
Please accept the following as constructive criticism:
Front door locked. Door bell rung twice with no reply. I phoned the hotel to try to gain access, but no-one was available to take the call and a message couldn't be left. I knocked the door and someone opened it.
Not so clean. Dirty toilet brush holder in bathroom. About an inch of dirty yellow/brown liquid sitting holder! The rooms could do with a spring-clean. The entrance porch needs cleaning and a coat of paint.
Mattress had a big dip in the middle.
The hot-tub costs £180 for 3 hours and 7 days advance warning is needed.
Hot water only available at certain times.
I would have discussed the above at the hotel if someone had been in reception during check-out time.
Ann
Ann,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 31 日
Night away
For the cost this good value. Nothing over stated and does what it says.
Good breakfast and quiet nights sleep and easy parking and very well situated for beach and town
Philip
Philip,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 2 月 18 日
I found it very cold in the dinning room and around the hotel
breakfast was Excellent staff helpful The internet was not good at all!
Karen
Karen,3 晚行程
Expedia真实住客点评
6/10 好
2025 年 2 月 16 日
Budget room close to seafront and BIC
Not the cleanest of toilets / rooms and very cold eventhough heating was on.
But good sized rooms and good breakfast the next day.
Not the most modern but you get what you pay for.
Stayed for 1 night for an event at the BIC and so was suitable for that.
真实旅客
1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 2 月 12 日
Victoria
Victoria,1 晚行程
Expedia真实住客点评
4/10 尚可
2025 年 2 月 1 日
First room smelt really badly of cigerette smoke, they did move us but then tried to put our friends in that room. Our new room had not been vacumed, there was litter and hair all over the carpet so we had to get them to vacume it. The rooms were very cold, the mattress was way to soft and uncomfortable and every time we moved the metal bedframe squeeked so we got little sleep. We were there with a school party and one of the kids rooms found a bra and nickers in their room. The breakfast was nice although there were 2 school parties and we got told off for not coming in at different times even though we didnt know there were 2 parties and they did! All in all not somewhere we would ever stay again or recomend to anyone.
Penny
Penny,1 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 28 日
Pros- It was good value for money, good location, with everything I needed for my stay including a hot breakfast each day.
Cons- breakfast was 9am -10am would be nice for earlier option. When I arrived the towels and coffee facilities were still wet- clean but wet, 1 cup still had soap suds in it.
Toby
Toby,4 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 12 月 27 日
.
Manoj
Manoj,1 晚行程
Expedia真实住客点评
2/10 很差
2024 年 12 月 27 日
Jenny
Jenny,1 晚行程
Hotels.com真实住客点评
2/10 很差
2024 年 12 月 8 日
Very poor communication with hotel. Trying to call them several times in morning to find out if they are fully operational due to storm darragh even contacted expedia to be told by their agent that can not contact them as there is no reply. Finally after several tries landline phone answered and lady in reception told me hotel is open. I have explained that we will not travel to Bournemouth as it is to danger can we possibly change our stay for different date to be told that someone will call me later to discuss it. Few hours waiting no call so i have rang them again and have been reassured that someone will call me after 6pm guess what no call whatsoever.
Seweryn
Seweryn,1 晚家庭旅行
Expedia真实住客点评
8/10 很好
2024 年 12 月 6 日
Nice hotel at a very reasonable price. The family room was just what was required. Breakfast was excellent. We would stay here again.
Kevin
Kevin,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2024 年 12 月 5 日
For a few days for a cheap break it was ideal and in a good location. Was quiet because of the time of year, we were the only ones there, but breakfast was perfect every morning.
Matthew
Matthew,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 21 日
Mr Christopher
Mr Christopher,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 11 月 20 日
Nigel
Nigel,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2024 年 11 月 17 日
Mount Stewart
The Staff were friendly but the hotel was tired & had no heating so was damp with condensation on inside of the windows & cold