Lovely Victorian style hotel with a comfortable room. Everything very clean and tidy. Reception service was efficient and friendly. Service in the bar was disappointing since we only had two drinks and the bar staff managed to do something wrong on both. The cooked breakfast would have been much better had the food been hot or even warm. The selection of foods on offer was very good.
Peter
Peter,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 22 日
真实旅客
2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 7 月 20 日
GOZEM
GOZEM,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 7 月 18 日
For the price I paid this was not good value for money. Expensive, small room. I needed photo ID to check in, apparently policy, although nobody could show me the policy. Luckily I had my drivers licence with me. Unpleasant desk staff and really I would not go back
Deborah
Deborah,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 30 日
The room was unbearably hot and the windows didn’t open. Besides that it was a beautiful hotel and the staff were exceptional.
Bradley
Bradley,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 29 日
Francois
Francois,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 17 日
Malcolm
Malcolm,2 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 13 日
Nice Hotel, must work harder on the experience.
There was a problem with the hot water, so we had luke-warm showers for the week.
The hotel is very nice, perfect location. The staff were individually nice, but they seemed under-trained for that type of hotel.
Barry
Barry,6 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 11 日
Service left much to be desired. After my stay, there was an unknown and unexpected charge on my credit card. The front desk was completely unresponsive when I called. The person I spoke to - Manish - never responded and no one picked up the phone after. So if you're staying at this hotel, watch your credit card for charges and hope you won't need any after-stay service.
Lin
Lin,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
We always stay here when in Oxford because it ticks all the boxes. The location is perfect in the centre of town, the staff are super friendly, the beds are some of the comfiest ever and the building is beautiful!
Katy
Katy,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Repeat visitor
This was my 3rd visit to the Randolph in the past year. Convenient location, friendly attentive staff, and clean. Very comfortable bed. Strong wifi. Small details- I love the towel warmer and toiletries. Negatives- this trip the hotel was full and the showers never got hot enough. The towels aren't as soft/plush as I like. The price has nearly doubled but it could've been that it was a weekend in May and Oxford was busy with graduations. If a view matters to you ask. This time my window looked at a wall.
Carrie
Carrie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Beautiful, you won’t regret staying here
Beautiful hotel and even more beautiful rooms. We loved our stay here and would return. Great location for exploring.
Nathalie
Nathalie,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 4 日
Beautiful and comfortable
Christopher
Christopher,5 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 5 月 3 日
Emma
Emma,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 4 月 29 日
真实旅客
2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 28 日
Caitlin
Caitlin,4 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 26 日
Everything was perfect, all staff are very friendly as well as being very very polite and professional. We will be going back.