Beautiful hotel, amazing location- right in the heart of Oxford! Across the street from the Ashmolean museum, a short walk to most points of interest. Very walk-able! Only problem was that they had very little hot water- weirdly so. Cold showers ruined the experience. The staff was kind and helpful, except in the restaurant, where a simple meal took two hours due to the server leaving and not telling anyone. Very odd. Likely a fluke that won't happen again, but beware. The main hotel staff (amazing!) did hold our luggage which saved a lot of trouble and expense- I would consider staying overnight, but not at length like we did due to the water temperature issue.