Didn't eat breakfast should have been included in the room price.
Bobby
Bobby,2 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 9 日
Great place
Lamar
Lamar,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 8 日
Kristine
Kristine,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 12 月 23 日
The WiFi was spotty at best, soap and shampoo dispensers although full did not work, fitted sheet came off all night. Room was clean, heater was great, coffee maker was a nice addition, staff was attentive.
James
James,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 12 月 22 日
We booked for 5 people and there were only 2 double beds. We expected a pull out or cot but not available or allowed.
Rebecca
Rebecca,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Staff was nice and helpful
Paul
Paul,5 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 26 日
Nothing in particular
Mark
Mark,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 24 日
Had a closed up smell so we wiped everything down
Toniquia
Toniquia,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 17 日
I did not do any of these things
Ellen
Ellen,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 16 日
hudson
hudson,2 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 11 月 2 日
The price for this Hilton Garden Inn in Twinsburg is absolutely not justified by the room quality. While the two staff members were kind (checkout clerk asked how our stay was and I said “could’ve been a lot better” she went ahead with her checkout process and didn’t even ask why)
Our stay was severely impacted by maintenance and cleanliness failures. The most alarming issue was the visible mold growing in the shower and whirlpool tub (photos provided). This made the bathroom unusable, forcing us to shower off-site at a local gym.
Beyond the hygiene issue, the room had several deferred maintenance problems:
* Poorly patched holes and water stains on the walls and ceiling.
* The couch had a torn hole in the fabric.
* Stains were visible on the nightstands.
We were required to be in the area and did not raise a fuss, but the condition of this room is unacceptable for a Hilton-brand hotel. The property requires immediate and serious attention to cleanliness and repairs.
Jasmine
Jasmine,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Clean and did not disturbed when I put up the sign.
Jeffrey
Jeffrey,3 晚商务旅行
Expedia真实住客点评
8/10 很好
2025 年 10 月 17 日
Staff was friendly and helpful
John
John,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 16 日
garrett
garrett,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Megan
Megan,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 9 月 29 日
Melissa
Melissa,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 9 月 28 日
Was bummed no hot tub and when we checked in the shampoo and conditioner were empty