Our stay at Solaris Hotel was nothing short of exceptional, largely thanks to the incredible staff who went above and beyond to make our experience seamless. We originally faced a stressful situation due to a poor third-party booking, and that’s when David stepped in. He handled the issue with professionalism and genuine care, offering us immediate solutions when we felt stuck. His ability to turn a frustrating problem into a smooth resolution truly set the tone for the rest of our stay.
Liam also deserves special recognition for his outstanding service and leadership. He coordinated effortlessly with his team and even assisted us with tourism arrangements, securing a reservation on very short notice that we would have otherwise missed out on. His attentiveness and organizational skills made us feel like valued guests at every step.
Grace was equally wonderful—her kindness and attentiveness left a lasting impression. She patiently answered our many questions about the area, from dining recommendations to helpful travel tips, all of which made our visit not only more comfortable but also more memorable. Her thoughtful guidance ensured we made the most of our time at Solaris and in the surrounding area.
The Solaris Hotel itself is excellent, but what truly makes it shine is the people who work there. The staff turned what began as a stressful trip into a fantastic, enjoyable experience. Thanks to David, Liam, Grace, and the rest of the team, we appreciate you.
