Tired hotel, noise with party tent in courtyard next to rooms to 2300 plus then people leaving, blackout blinds don’t work old and torn, mold in bathroom.
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 16 日
Staff where very friendly and helpfull
Ian
Ian,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 6 月 15 日
Paid 140 for one night and no access to the pool included in that asked to pay 10 pounds to use the pool rip off other wise had a nice stay
terence
terence,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 14 日
Generally satisfactory but hit by a choking chemical smell at the entrance. Bright airy eating area. Only one barmaid taking food & drink orders unable to do anything to reduce the growing queue. Corridors & room clean. Bed could do with a mattress cover - unyielding & a bit lumpy so I woke a few times - but did the job & I rose fresh in the morning. Shower great.
Would return again if price is right. I’m a member of ALL but saved 6% on the app price by booking through hotels.com.
Samuel
Samuel,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 11 日
Convinient and perfectly located
Second time we have stayed at this hotel.
Really good. Convinient and perfectly located for getting anywhere in the north west.
Staff are always great.
R
R,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 10 日
Anne Grete
Anne Grete,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 8 日
Peter
Peter,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 8 日
GOOD HOTEL, IF YOUR NOT USING THE GYM
Although this is a clean and comfortable Hotel, it is let down by the Leisure facilities it offers
If you are booking based on having access to a gym and pool, then think again.
The pool is verry small as are the changing rooms
The changing toom is more like a coubord, and there is no dry floor anywhere, so you have to go back to your room bate foot.
Jonathan
Jonathan,4 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 6 日
Poor management
Stuart
Stuart,2 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 26 日
Nice hotel, friendly staff. They were full so limited room options. Room was OK, bathroom was dated and in need of renovation
Natalie
Natalie,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 25 日
Stayed here to go to Race course staff are amazing. Rooms looking a bit tired and could do with upgrading.
L J
L J,1 晚结伴旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 23 日
Scott
Scott,2 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 15 日
Great staff but room was like a sauna
My room was crazy hot, with no air con and the window was screwed shut so didn't open at all. It was so hot in there I felt a bit dizzy. The staff were super nice and offered to switch rooms or give me a fan so no issues I guess it was just an older room that hadn't been upgraded.
Amy
Amy,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 8 日
Good hotel would return
Pleasant last minute stay for a business trip
Andrew
Andrew,1 晚商务旅行
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 30 日
Very poor at best😞
Poor experience, tried to give me two single beds pushed together as a double with a massive gap in the middle. The ladies at reception were helpful and after about 30minutes found me another room. This room was dated, dusty and I had to take the kettle to reception as it looked like somebody had tried to cook something inside it, it looked and smelt vile. I was bought another kettle that was burnt with massive black marks inside. I didn't have the energy to complain again Room 157!!! For £97 I expect far better.....I would rather sleep in my car if there was a next time.....
Shuv
Shuv,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 4 月 22 日
Julie
Julie,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 17 日
John
John,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 16 日
Je suis très déçu sur le parking payant
Je suis arrivé pour motif professionnel ,et j’ai demandé à la réception si le parking était payant et si oui de le mettre sur ma chambre ou de me dire comment faire. On m’a répondu que c’était bon et qu’il n’y avait besoin de rien. J’ai trouvé que c’était bizarre , en plus à la fin de mon séjour une autre personne à la réception m’a demandé de renseigner la plaque de ma voiture . Au final j’ai reçu une amende de parkingeye ! Pas très correct.
Carlos
Carlos,3 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 15 日
Nice hotel.
Ben
Ben,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 4 月 1 日
Stephen
Stephen,2 晚结伴旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 27 日
Neil
Neil,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 27 日
Hotel cancelled my booking on the evening I was.
The hotel contacted me to say there was an issue with my room, the hotel was full and I was being booted, Poor experience.
Thomas
Thomas,1 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 26 日
Agradable estancia
Agradable estancia en el hotel, cómodo acceso y decoración bonita. El desayuno era muy normal y el camino hasta mi habitación era de cerca de 10 minutos desde la recepción, un poco excesivo.
真实旅客
2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 3 月 23 日
The staff were friendly and helpful. The waiter who served us dinner on the evening of 22nd March was particularly helpful and very professional.
The room although a little dated was of a good size. The room was clean and the house keeping ensured the room was refreshed on the 22nd March.
My only concern was that a significant number of boys, possibly there due to a football event were not supervised appropriately by the adults, who were obviously responsible for them. There were occasions when they ran round the corridors, played with a football in the bar / reception area and at times the adults joined in. Breakfast was also disturbed by the sheer number of either unsupervised or poorly supervised boys by the responsible adults. I felt that the staff were put in a very difficult position, as there was very little they could do. I feel it is essential that you review your booking system so that there are sufficient adults to provide adequate supervision.
Despite this however I felt that overall the stay was good value for money.