Beds hard and pillows very firm so not a great sleep. Clean rooms and reception areas
Alexander
Alexander,1 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2025 年 4 月 17 日
Disappointed!!!
We were in room 220 - this was at the other end of the hotel away from reception. On arrival (approx.15:45pm) we had to manoeuvre our cases around dirty bed linen and trolleys. Outside the door to our room were 4 x black bags full of rubish. I originally picked this hotel as a ‘carvery’ was advertised. However upon arrival we were told that ‘the carvery is not on this evening’. So we thought we’d just have a couple of drinks in the bar. At this point we were informed the bar wouldn’t open until 6pm. Eventually we decided to drive to another pub (back near Gatwick airport) and we ate there instead. In the evening when we got back, the room was hot and stuffy with no A/C and no way of opening the window. We were both relieved to leave in the morning!
真实旅客
1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 4 月 7 日
BEN
BEN,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 4 月 6 日
Wayne
Wayne,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 3 月 25 日
Great place to stay, my tv didn’t work in my room spoke to a lovely person named Hazel, from reception, she resolved the problem by moving me next door and made sure my tv worked. Thank you .
Bobby
Bobby,1 晚商务旅行
Hotels.com真实住客点评
6/10 好
2025 年 3 月 14 日
Disappointing stay
Rooms are very small and very hot. Secondary glazing had been installed but was not sound proofed. Weeds grew within the original frames. Bath was tiny with very high sides and no rails to help you get in or out. As a short person it was a struggle. When we arrived there was piles of dirty laundry pukes outside the door so. The corridor which remained until after we went to bed. I tripped over a packet of toilet rolls. Clearly a health and safety and fire risk . Beds were uncomfortable and had clearly seen better days , the mattress needed replacing you could feel the springs. The outside of the hotel was very run down. Food was medocre, pub didn’t open until 6pm and the restaurant was closed. . On the plus side the staff were friendly and helpful and everywhere was very clean . Clearly catering for the airport traveller and wanting to make a
Susan
Susan,1 晚行程
Hotels.com真实住客点评
2/10 很差
2025 年 3 月 6 日
SHOCKING
The hotel was due to close for refurbishment but NO-ONE told me before I arrived or on arrival. Restaurant closed, bar supplied very limited, failed to inform me that breakfast (pre booked!) want available on Sunday morning leaving me with no food before a days work. Manager disinterested and facetious. Written complaint to Customer services has still not been responded to! Shouldn't bother refurbishing - just shut it down! Will never book with this organisation again.
John
John,2 晚商务旅行
Hotels.com真实住客点评
8/10 很好
2025 年 1 月 19 日
Richard
Richard,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 1 月 7 日
Amazing
it was a great experience
OLUWATOBI
OLUWATOBI,8 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 1 月 6 日
Shane
Shane,3 晚行程
Expedia真实住客点评
8/10 很好
2025 年 1 月 2 日
Dorian
Dorian,2 晚行程
Expedia真实住客点评
4/10 尚可
2024 年 12 月 31 日
The hotel room was airless, overheated with no windows to open to refresh the dry / stale air in the room. In addition there was a chemical / paint smell in the room that left a taste in the mouth and induced restless sleep and a headache.
patric
patric,2 晚行程
Expedia真实住客点评
8/10 很好
2024 年 12 月 29 日
Somewhere to lay my head
In view of the landing time I decided to have an overnight stay before I drove home. The booking was made at short notice and lived up to the description on the website. For me this was a basic but comfortable hotel. Arriving in the dark it was essential that I used Google Maps to find it. Breakfast buffet was excellent and cost £11.
Margaret
Margaret,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 12 月 23 日
The hotel its self was very nice and grand but the beds were very uncomfortable to sleep in. The food was okay, but the service in the hotel was very good.
Emma
Emma,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 14 日
Stewart
Stewart,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2024 年 12 月 2 日
If you’re going to walk there please be careful As you walk on main road and through mud but overall it’s so quiet staff are nice
One staff member upgraded me for free after I’ve walked and waited till 3pm for check in. I would recommend if you want some where nice
Bailey
Bailey,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 19 日
We stayed overnight on our way to the airport so we didn't really spend much time. The settings and location was amazing and the building architecture looked great - I can only imagine at day light it would have been quite the setting. The room was perfect and comfortable for a family of four and the bathroom/shower was immaculate and modern.
Mohammed Sharif
Mohammed Sharif,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 17 日
good all round value, queen sized bed for my single person room and adequate space. water in room nice and hot despite low season patronage. Could there be a bath mat as well for the next time ?
Melville
Melville,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 14 日
Lee
Lee,2 晚行程
Hotels.com真实住客点评
8/10 很好
2024 年 11 月 10 日
Pros
The location is quite , the facility was nice and cozy,
The room was clean,
Cons
No usb chargers in my room. No Wi-Fi you have to buy it for $9/night. It is far from the city , No shops or restaurants around it . If you drive it is no problem.
Sam
Sam,1 晚行程
Expedia真实住客点评
10/10 绝佳
2024 年 11 月 3 日
Hotel and parking
A very clean hotel. Not far from Gatwick Airport north
Nor
Nor,1 晚行程
Hotels.com真实住客点评
6/10 好
2024 年 11 月 3 日
Road leading to hotel said it was shut, which it wasn't. That's after following the diversion sign and doing another 4 miles unnecessarily.
Lane leading up to the hotel at night was very difficult to see the hotel entrance as no lights on at the entrance and no light over the name sign of hotel to give you an indication that you have arrived.
kieran
kieran,2 晚商务旅行
Expedia真实住客点评
10/10 绝佳
2024 年 10 月 31 日
Audrey
Audrey,1 晚行程
Expedia真实住客点评
6/10 好
2024 年 10 月 23 日
Not bad
It was ok with a comfy bed clean sheets and a referbed bathroom. The walls of the room could be better and a couple of pictures up would have been good.