The room is just ok. The water pressure for the hot shower is not enough, especially in the winter time.
Also, it is disappointed that the WiFi signal is poor in our room. Limited WiFi login account with 500MB limit only.
Not a enjoyable stay but just ok if just spent one night in Auckland.
MISS KA-WING SIT
MISS KA-WING SIT,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2016 年 5 月 28 日
不错的西区英式酒店
价格合适,一间很老的英式酒店,但房间整洁干净。很不错
Hao
Hotels.com真实住客点评
8/10 很好
2016 年 1 月 4 日
Very classy hotel
This is a very classic hotel. Hotel staff is very friendly. We booked a two bed room apartment suite, one of the only two in the hotel. So we have a lot of space and can do cooking etc all we want. The location is not the best choice in Auckland, but if you have a car and is heading to where you want to everyday straight from carpark then it's not so much of an issue.
真实旅客
Hotels.com真实住客点评
10/10 绝佳
2013 年 8 月 5 日
真实旅客
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 22 日
I had an enjoyable four night stay at Surrey Hotel in Feb 2026. I had space and convenience which was fantastic. The ever helpful housekeeping staff went out of their way to provide me with coat hangers and a microwave which h was great. Very pleasant surroundings, close to local cafes and public transport. Swimming pool was average. Location in main building across the road and lack of changing facilities meant I only used it once during my stay.
Bridget
Bridget,4 晚行程
Hotels.com真实住客点评
8/10 很好
2026 年 2 月 17 日
William
William,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2026 年 2 月 12 日
We stayed in the motel room. Warm welcome. Tidy spacious room. Walking distance to shops and bus stops (and Western Springs). Close to motorway on and off ramps. Surrey Hotel Bar over the road - we happened to be there for the Quiz Night. Quiet relaxing atmosphere. Very enjoyable stay
Brian
Brian,2 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2026 年 1 月 18 日
This place is a little gem!! Our 4th time staying here. Family with young children.
The rooms are always clean and functional with tea/coffee and toiletries etc.
Although parts of the hotel appear run down in some areas…(just paint work etc, they really aren’t where it matters!! It also gives the hotel its character.
Strong showers, great beds and pillows, spacious rooms. Very clean.
Pool is always clean.
Staff are super friendly.
Restaurant is super handy and chef is so knowledgeable and accommodating. They will always have the sport playing if it’s on. Drinks and food reasonably priced.
Parking is free and plentiful.
There is a really nice bakery and Pizza Hut just 100m up the road if you need a snack or something extra for later.
Highly recommend. Will book again for our next trip to AKL.
kelly
kelly,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2026 年 1 月 10 日
David
David,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 12 月 14 日
Nice size rooms. Plenty of tea and coffee but was hot and couldn’t get the cooling fan to work. Found a big white tail spider in the bed. Staff were very friendly.
Kim
Kim,1 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 12 月 11 日
Great stay clean, good at the pub was great
Rhonda
Rhonda,2 晚家庭旅行
Expedia真实住客点评
10/10 绝佳
2025 年 11 月 30 日
I stay here often as I like it. The staff are always courteous and helpful.
SANDRA
SANDRA,3 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 11 月 30 日
Staff were all very friendly and helpful. Great food. Would definitely stay again.
Leah
Leah,1 晚行程
Expedia真实住客点评
8/10 很好
2025 年 11 月 28 日
Yoko
Yoko,4 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 24 日
The stay was short, but the reception was good and the room spacious. The aircon was dated, as was the bathroom, hence the four stars. Other than that, no complaints.
Stephen D
Stephen D,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 11 月 20 日
The hotel is older and quirky but the rooms are comfortable and clean. Unfortunately the people in the room before us smoked in the room, selfish!! So it reeked but that’s not the fault of the hotel and they were very apologetic. Couldn’t change rooms because everywhere was booked (Metallica!!) but with the help of a little fan thing and leaving the door open we got rid of the smell eventually.
Staff were all lovely and super friendly. There was a shuttle that took us to Eden Park for Metallica at no extra cost which was awesome. Walk back in the rain was manageable especially after a few drinks haha.
Would definitely stay again if we need to go to an event at Eden Park.
Allira
Allira,1 晚浪漫旅行
Expedia真实住客点评
8/10 很好
2025 年 11 月 5 日
Stacy
Stacy,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 31 日
Sayan
Sayan,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 27 日
Pratique et agréable. Personnel très accueillant. Parking très pratique et gratuit.
Isabelle
Isabelle,2 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 21 日
Did not bring a pet.shops were okay, nice spots to eat
Michael
Michael,3 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 10 月 20 日
Arrived late, left early, so only contact was with receptionist who was very pleasant and efficient.
Up to same good standard as on previous visit. Thank you
Philip
Philip,2 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 16 日
Staff were extremely friendly, walking distance for concerts, and very clean. Only downsides was a bit noisy due to old building and bed could use replacing.
Payton
Payton,1 晚浪漫旅行
Expedia真实住客点评
10/10 绝佳
2025 年 10 月 1 日
Andrew
Andrew,1 晚行程
Expedia真实住客点评
10/10 绝佳
2025 年 9 月 30 日
Perfect for us and the bus to the rugby was amazing - thank you