Cockroaches, lack of toothbrush and slippers, clogged bathtub.
Weitao
1 晚商务旅行
8/10
sze wing
1 晚行程
8/10
Great staff, easy to check-in and get settled in. We arrived a few hours early for check-in. The staff quickly checked our bags and they were there when we returned. Only a few issues. The staff did not remind us the adjoining parking lot payment machine is not connected to the hotel, so you must make sure you let staff know you have already paid for your parking - otherwise you will get charged by the hotel and from the machine. There was no body wash soap in the large shower bottle. There was also no blanket or pillows in the room for the couch bed available in the suite. After a long day, we had to call to get it delivered. It was promptly delivered to our room, but for what we paid - the room should be stocked and ready.
Matthew
1 晚家庭旅行
10/10
Michael
1 晚家庭旅行
10/10
An overnight stay to catch a plane home
Elcene
1 晚家庭旅行
10/10
A gem that is a stone’s throw away from any terminal - plus its spacious and classy, very highly recommend!
Timothy
1 晚商务旅行
8/10
Everything is super expensive. They think a lot of themselves. A ice cream was 10 bucks. A small wallmart water was 5 bucks. The guy checking us out this morning was really rude. Wouldn't even acknowledge we were speaking to him. Close to airport though.
John
3 晚家庭旅行
10/10
love this hotel.stay there every memorial weekend due to flying i for events. hope next yesr construction will be over so i can take my pictures next to the beautiful decors they have.
Sharon
4 晚行程
10/10
Preeti
2 晚商务旅行
10/10
Lauren
1 晚行程
4/10
Only one of three elevators was working (very slowly), our shower drained poorly so water pooled up to the edge, and an air conditioner in our room made loud gurgling noises all night long. We didn't bother trying the restaurant because the reviews were so bad. Other than that it was fine...
Gregory
1 晚结伴旅行
8/10
We had a good stay. The staff was courteous and helpful. We switched rooms after the first day as I accidentally booked a room with a roll in shower. The hotel was gracious enough to allow us to change rooms. Our new room was what we wanted but there was long hair on the floor in the bathroom and shower area. Also, I asked a housekeeper and the front desk where I could find the ice machine and neither seemed to know.
真实旅客
2 晚行程
4/10
Sarah
1 晚行程
8/10
Matthew
1 晚行程
6/10
Michael
4 晚家庭旅行
8/10
Clinton
4 晚行程
10/10
Kathleen
1 晚行程
10/10
Front lobby doors blocked upon arrival. No signs stating where to go to get into hotel. Had to call and find out where to go
Gerri
1 晚结伴旅行
10/10
Melissa
2 晚行程
10/10
Great location!! Only issue was loud hallways at night with doors slamming.
Kim
2 晚家庭旅行
8/10
It was good. Front desk and bar/restaurant were excellent. Room was clean but needed refurbishing. Only two outlets accommodated our phones/watches for charging. Toilet seat was too low to the floor with no bar to pull up on. Loved the shower amenities.
Janice
4 晚家庭旅行
10/10
Samuel Vijay
1 晚家庭旅行
8/10
Stayed in a top floor balcony room and the view really is beautiful. The bed was very comfy with plush pillows, and quality sheets. Your across from LGA but the take offs and landings we not a
noise problem. Overall enjoyed my stay. Only drawback is the parking, the lot was over full when I returned after dinner so folks were "parked" in traffic lanes and the situation got a little hairy maneuvering.