The hotel is so dirty. Shower water was so weak. You cannot wash your hair. Can bearly take a shower only. It was a horrible hotel
Sau Mei May
Sau Mei May,2 晚家庭旅行
Hotels.com真实住客点评
2/10 很差
2023 年 9 月 27 日
Super dirty hotel
If I have a choice. I will never ever staying at Hilton again. Both doubletree Hilton or Hilton Birmingham are the worst hotel I’ve ever been. The hotel was very dated. Shower water is so weak, don’t ever think you can wash your hair! It can almost cannot take a shower! It was a horrible experience for me!
Sau Mei May
Sau Mei May,1 晚家庭旅行
Hotels.com真实住客点评
10/10 绝佳
2023 年 8 月 1 日
一家之選擇
游水需另收費一家四口約20鎊。早餐豐富。房間空間大及清潔度高。
yuen ying
yuen ying,1 晚家庭旅行
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 13 日
The best part of £200 for what is essentially Hilton's basic-tier room is very steep.
The room was simple, but modern. Kingsize bed, 'balcony' overlooking the carpark (lake to the right).
TV remote wasn't the easiest to use.
Bathroom looked dated - with just a basic, fixed shower head in a bath, and there seemed to be no way of adjusting the temperature.
As it's near the airport it is normal for guests to be walking the corridors during the early hours - yet the doors offer zero level of soundproofing. We heard guests talking with staff, and greeting each other from around 5am.
JONATHAN
JONATHAN,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 12 日
Susan
Susan,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 11 日
Joshua Cote
Joshua Cote,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 6 月 8 日
Julian
Julian,1 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 6 月 5 日
Hilton Birmingham NEC
Rooms are very small and expensive for what you get. The staff are excellent and the breakfast was brilliant. TV and phone didn't work.
Callum
Callum,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 6 月 5 日
Really lovely executive room. Extremely helpful receptionist on check in who explained what we could access with the executive lounge. Clean and comfortable, we had a fantastic night’s sleep. It was an extremely busy weekend at the hotel but we were treated really well.
Cara
Cara,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 6 月 5 日
I’ve been staying at the Hilton metropole for about 10 years now, to attend the UK Games Expo at the NEC every May. In some sense it’s a “home away from home” and I love the access to the swimming pool and sauna. The rooms are compact and cosy. However, I do feel that the hotel is in serious need of a refurbish now, as it’s starting to feel quite tired inside. This coupled with the ever increasing prices means I will be looking elsewhere for my stay next year.
Steven
Steven,2 晚行程
Hotels.com真实住客点评
4/10 尚可
2025 年 5 月 30 日
Can't believe they charge for pool access... Main reason I booked it over the Roxy
Robert
Robert,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 29 日
Jacqueline
Jacqueline,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 25 日
Lindsay
Lindsay,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 24 日
Stuart
Stuart,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 23 日
Sahil
Sahil,2 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 20 日
Karen
Karen,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 20 日
Ahdeeb
Ahdeeb,1 晚商务旅行
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Mark
Mark,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 18 日
Kimberley
Kimberley,1 晚家庭旅行
Hotels.com真实住客点评
6/10 好
2025 年 5 月 18 日
Caroline
Caroline,1 晚行程
Hotels.com真实住客点评
8/10 很好
2025 年 5 月 17 日
Clare
Clare,1 晚行程
Hotels.com真实住客点评
10/10 绝佳
2025 年 5 月 15 日
Donovan
Donovan,1 晚行程
Hotels.com真实住客点评
6/10 好
2025 年 5 月 12 日
Disappointing for a Four Star Hotel
The Hotel was hectically busy. We found it difficult to park.
Visibility of information was bad. We were booked into the executive lounge but could not find it. It was displayed as closed for maintenance. Little information although the staff were helpful. We would expect a few biscuits in the room in a four star hotel. Room was OK but no drawer space.